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      Procore Technologies

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      Related searches: Procore Technologies reviews | Procore Technologies jobs | Procore Technologies salaries | Procore Technologies benefits | Procore Technologies conversations
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      Customer Service Representative Interview

      Mar 24, 2017
      Anonymous Interview Candidate
      Austin, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Procore Technologies (Austin, TX) in Mar 2017

      Interview

      It began with an initial phone screen with a recruiter, who recommended an onsite interview. In office, I met with the manager of the team, the team lead, and an employee who began as a CSR. I have years of experience and knowledge that made me qualified for the role, and felt that each step of my interview had gone well: building good rapport with each of the people I met with, presenting my best self, and demonstrating my strength as a candidate. I was actually shocked when I received an email from recruiting the next day, letting me know that they "weren't continuing my application." When I wrote back to the recruiter (the only point of contact for the whole process) requesting feedback as to my rejection, they stated that they weren't able to provide any, only that my application was being discontinued. I get that each company vets candidates in their own way, and makes decisions that they feel will benefit them in the long term. But when a candidate's perception of themselves is so apparently misaligned with the company's, it feels a bit like being gaslighted when they won't provide any feedback regarding the nature of their decision. Some of us are out here trying to improve their careers and grow, and would appreciate knowing what makes us so apparently unattractive as candidates - especially for entry-level roles. Virtually everything you can find about Procore is a glowing, positive review of how wonderful it is to work there, how the culture is top-notch, the people are great, everyone believes in what they do, etc. It's a big part of why I applied in the first place! But if I'm not going to be extended an offer, it would be nice to know even a little bit about why.

      Interview questions [1]

      Question 1

      What makes a leader successful?
      Answer question
      1

      Other Customer Service Representative Interview Reviews for Procore Technologies

      Account Manager Interview

      Dec 9, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Procore Technologies

      Interview

      Screening call and then 2 x interviews. standard questions, interesting product, didn’t get an offer. Nice people and good communication. Had issues with understanding the construction industry specific questions but other than that standard enough questions

      Interview questions [1]

      Question 1

      How do you embody the three Procore pillars
      Answer question

      Account Manager Interview

      Apr 1, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Procore Technologies

      Interview

      Passed the screening call with flying colors, so I spent a long time preparing the answers that they told me to prepare with my prospective manager. Turns out that was a huge waste of time, the guy came on the call and acted like I was a huge inconvenience to his day, asked me only 3 vague questions and wrapped up our 45 min long interview in 20 min. Generally really rude, obviously didn't want to be on the call. Please don't waste people's time if you are not genuinely interested in the candidate.

      Interview questions [1]

      Question 1

      So what have you done? (asking about my previous role)
      Answer question
      1

      Account Manager Interview

      Oct 29, 2024
      Anonymous Interview Candidate
      Austin, TX
      Declined offer
      Negative experience
      Average interview

      Application

      I interviewed at Procore Technologies (Austin, TX)

      Interview

      I reached out to the hiring manager on LinkedIn and was able to schedule an interview. I had sent my resume into their system in the past, but I would get a rejection seven months after submitting it, so I am not sure they really have a process there. The interviewer who would have been over me was a condescending jerk know-it-all who would have been difficult to take seriously as a Manager.

      Interview questions [1]

      Question 1

      They asked about my previous experience and walked through my resume.
      Answer question
      1

      Procore Technologies interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Procore Technologies with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 61.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Procore Technologies overall takes an average of 26 days.
      • Common stages of the interview process at Procore Technologies as a Customer Service Representative according to 19 Glassdoor interviews include:

        Phone interview:  45%

        One on one interview:  21%

        Group panel interview:  17%

        Background check:  10%

        Personality test:  3%

        Skills test:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(137) ;
        2. Sales Development Representative (SDR)(94) ;
        3. Customer Success Manager(57) ;
        4. Software Engineer(44) ;
        5. Senior Software Engineer(42) ;
        6. Customer Support Representative(35) ;
        7. Implementation Manager(26) ;
        8. Sales(24) ;
        9. Account Manager(21) ;
        10. Customer Service Representative(20) ;
        11. Customer Success Manager (CSM)(20) ;
        12. Sales Development Representative(16) ;
        13. Staff Software Engineer(16) ;
        14. BDR(14) ;
        15. Project Manager(14) .


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      Jobs at Procore Technologies

      3 jobs in United States
      Estimator
      Phoenix, AZ
      ·
      $60K - $84K /yr
      (Glassdoor est.)
      View job
      Traveling Superintendent
      Lawrence, PA
      ·
      $63K - $97K /yr
      (Glassdoor est.)
      View job
      Project Detailer
      United States
      View job
      View all Customer Service Representative Jobs