Technical Support Specialist applicants have rated the interview process at Relativity with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 51.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Specialist roles take an average of 8 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Relativity overall takes an average of 24 days.
Common stages of the interview process at Relativity as a Technical Support Specialist according to 5 Glassdoor interviews include:
Phone interview: 24%
IQ intelligence test: 12%
Group panel interview: 12%
Personality test: 12%
Skills test: 12%
Presentation: 12%
Drug test: 6%
Other: 6%
One on one interview: 6%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Relativity (Chicago, IL) in Feb 2012
Interview
Applied online and was contacted by a recruiter within a few days. They just asked basic questions about previous work experience on my resume, and asked questions such as "Why do you want this position?" and "Tell me about a time you had to deal with a difficult customer."
The phone interview went well and was told the next step would be an on-site interview. Shortly thereafter, the communication with the company became very poor. I was told to expect to hear back within a couple days. Over a week passed without any word. I had to follow-up several times to receive any word about the progress of the hiring process.
Based on the information and videos on their website regarding the work culture and their customer service focus, I would have expected a better candidate experience with kCura. Unfortunately, if my experience was any indication of how KCura conducts business, I would not want to have much to do with this company.
Interview questions [1]
Question 1
Tell me about a time where you had to deal with a difficult customer?
Phone interview was everything you’d expect. Interviewer was kind and asked your standard “what are you looking for in a job?”
Video Interview process took almost a week to set up because the team was “busy” and couldn’t work with my schedule. But it felt more like a lightning round of questions for A+ certification ( which wasn’t in the initial role description) the interviewers did not hide their annoyance well either (when hiring for a customer support role, understand that your candidates can often read your body language and that eye rolls are visible on camera.)
Interview questions [3]
Question 1
Can you tell me what a DNS stands for and what does it do?
Interview
Applied online and was calleded by a recruiter within a few days. They just asked basic questions about previous work experience on my resume, and asked questions such as "Why do I want this position?" and "Tell me about a time you had to deal with a frustrated customer."
Interview questions [1]
Question 1
Tell me about a time you had to deal with a frustrated customer."
I applied online. I interviewed at Relativity (Chicago, IL) in May 2017
Interview
I had three interviews: phone screen with a recruiter, technical interview (web), and an in-person interview. Everyone I met was professional and helpful. The HR office even called me the day before my in-person interview to make sure I knew where to go and had received all of the information that they had sent me. I was impressed by the organization and knowledge of each person involved, and the whole process spoke well of the company.
Interview questions [1]
Question 1
What is the SQL command for selecting all rows from a table?