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      Rent-A-Center

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      Related searches: Rent-A-Center reviews | Rent-A-Center jobs | Rent-A-Center salaries | Rent-A-Center benefits
      Rent-A-Center interviewsRent-A-Center Customer Account Representative interviewsRent-A-Center interview
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      Customer Account Representative Interview

      Jan 11, 2011
      Anonymous Interview Candidate
      Niagara Falls, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Rent-A-Center (Niagara Falls, NY) in Sep 2010

      Interview

      I came in for the interview, fifteen minutes early. I was told that they were busy, and waited almost an hour, though they weren't busy with either in-store customers or on the phone. I was tested with math, logic and personality questions. After I had completed the testing, there was a short one on one interview. He told me that I was one of three that he was considering and that he'd call me back in one week for a second interview. I called back a week later when he had not contacted me, and was told by the person on the phone that he was busy and that he had already hired someone.

      Interview questions [1]

      Question 1

      What do you tell a customer who is upset that their delivery is running late?
      Answer question
      1

      Other Customer Account Representative Interview Reviews for Rent-A-Center

      Customer Account Representative Interview

      Dec 20, 2024
      Anonymous Interview Candidate
      Paris, KY
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Rent-A-Center (Paris, KY) in Dec 2024

      Interview

      The interview was unprofessional and was in the main lobby of the store. There were multiple interruptions from customers. Both the manager and possible assistant (no formal title mentioned) admitted the job responsibilities were not outlined correctly on the listing and ended the interview abruptly when pay for the position was mentioned by me.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Customer Account Representative Interview

      Mar 2, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Rent-A-Center

      Interview

      It was very simple and straight forward. Easiest interview I’ve had! I recommend if you’re interested to definitely apply. It seems like a great environment and managers are super helpful!

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question
      avatar
      Rent-A-Center response
      4y
      I am so glad to hear about your positive experience during your interview. Thank you for taking the time to tell us!

      Customer Account Representative Interview

      Nov 21, 2019
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Rent-A-Center (Houston, TX) in Nov 2019

      Interview

      20 minute interview asking about previous employment, skills, job duties and the tasks there would be working there. Tells you about the benefits they offer and also offers vacation after a year of employment.

      Interview questions [1]

      Question 1

      Am I bilingual?
      2 Answers
      avatar
      Rent-A-Center response
      4y
      I am so glad to hear about your positive experience during your interview. Thank you for taking the time to tell us! Welcome to the team!

      Rent-A-Center interviews FAQs

      • Customer Account Representative applicants have rated the interview process at Rent-A-Center with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 54.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Account Representative roles take an average of 9 days to get hired, when considering 59 user submitted interviews for this role. To compare, the hiring process at Rent-A-Center overall takes an average of 10 days.
      • Common stages of the interview process at Rent-A-Center as a Customer Account Representative according to 59 Glassdoor interviews include:

        One on one interview:  20%

        Drug test:  18%

        Background check:  17%

        Personality test:  13%

        Skills test:  11%

        Phone interview:  9%

        IQ intelligence test:  6%

        Group panel interview:  3%

        Presentation:  3%

        Other:  0%

      • Here are the most commonly searched roles for interview reports -

        1. Store Manager(442) ;
        2. Assistant Manager(208) ;
        3. Customer Account Representative(172) ;
        4. Sales Manager(144) ;
        5. Credit Manager(81) ;
        6. District Manager(66) ;
        7. Manager(64) ;
        8. Account Manager(59) ;
        9. Customer Service Representative(44) ;
        10. Sales Associate(33) ;
        11. Assistant Store Manager(32) ;
        12. Lead Assistant Manager(32) ;
        13. Assistant Sales Manager(25) ;
        14. Delivery Specialist(18) ;
        15. Sales Assistant Manager(18) .


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      Jobs at Rent-A-Center

      52 jobs in United States
      Customer Account Representative
      Rosenberg, TX
      ·
      $14 - $16 /hr
      (Employer provided)
      View job
      Customer Account Representative
      Vega Baja, PR
      ·
      $11 - $14 /hr
      (Employer provided)
      View job
      Customer Account Representative
      United States
      ·
      $11 - $14 /hr
      (Employer provided)
      View job
      Customer Account Representative
      Cabo Rojo, PR
      ·
      $11 - $14 /hr
      (Employer provided)
      View job
      Customer Account Representative
      Alice, TX
      View job
      View all Customer Account Representative Jobs