Does Rent-A-Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Rent-A-Center employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Rent-A-Center. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rent-A-Center?

36% of Rent-A-Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rent-A-Center 2.4 out of 5 for work life balance, 2.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rent-A-Center?

Store Manager (442) , Assistant Manager (208) , Customer Account Representative (172) , Sales Manager (144) , Credit Manager (81) , District Manager (66) , Manager (64) , Account Manager (59) , Customer Service Representative (44) , Sales Associate (33) , Assistant Store Manager (32) , Lead Assistant Manager (32) , Assistant Sales Manager (25) , Delivery Specialist (18) , Sales Assistant Manager (18)

What are the pros of working at Rent-A-Center according to real employee reviews?

"Well the pay is good for someone who hasnt went to college and received a degree for anything." ((in 331 reviews)); "Good benefits and flexible with time off." ((in 180 reviews)); "The people are great and very talented." ((in 84 reviews)); "The money is good and helping customers is a plus." ((in 33 reviews)); "Competitive salary and ability to be promoted not based solely on seniority but more so work ethic and results also it's benefits" ((in 26 reviews))

What are the cons of working at Rent-A-Center according to real employee reviews?

"long hours at will company never good enough no matter how good of a job you do..." ((in 202 reviews)); "No work life balance you are expected to work EVERY Saturday and most of the time on your day off." ((in 173 reviews)); "Horrible Upper Management" ((in 120 reviews)); "Store Managers do nothing, DM's do nothing but look at numbers and call your store 15" ((in 66 reviews)); "Very long hours no matter what position you are hired for." ((in 60 reviews))

What are employees saying about Rent-A-Center layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rent-A-Center layoffs and their outlook for job security at Rent-A-Center in 2026.

What are the top reviewed Rent-A-Center locations?

Plano , New York , Dallas , Houston , Philadelphia , Chicago , Atlanta , San Antonio , Indianapolis , Detroit , Pittsburgh , Cincinnati , Columbus , Baltimore , Saint Louis , Miami , Charlotte , Nashville , Jacksonville , Orlando , Oklahoma City , Louisville , Toledo , Los Angeles , Bronx , Phoenix , Memphis , San Jose , Kansas City , Greensboro

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Rent-A-Center

Rent-A-Center reviews

2.8

36% would recommend to a friend

(2,522 total reviews)

Fahmi Karam

35% approve of CEO

30% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Career opportunities

3.1

Compensation and benefits

2.7

Senior management

2.6

Culture & values

2.4

Work/Life balance

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,522 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jul 24, 2026

Toxic management leads to a hostile work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing but getting weekly pay

Cons

Store manager very unprofessional. Telling others even outside of work about my protected personal medical records to mutual acquaintances. Talks negatively about all employees to the other employees when they aren’t around and calls other stores to talk about them. I had to quit it got so bad.

4.0

Jul 17, 2026

Fun staff but poor work-life balance

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Ok job, staff made it fun, and I was able to win contests that allowed me the ability to buy certain items which helped make my house a home

Cons

Work life balance is nonexistent

3.0

Jun 29, 2026

Positive work environment but lacks growth opportunities

Recommend

CEO approval

Business Outlook

Pros

Client relationship, fast pace & co-workers.

Cons

No growth, bullying other managers.

Viewing 1 - 3 of 2,522 Reviews

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Jobs at Rent-A-Center

Customer Service Representative

Account Representative

Customer Service Representative

Account Representative