Is it hard to get hired at Reward Gateway?

Glassdoor users rated their interview experience at Reward Gateway as 64.3% positive with a difficulty rating score of 2.57 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for PHP Developer and Marketing rated their interviews as the hardest, whereas interviews for Junior Accounts Receivable Accountant Position and Junior Employee Support Specialist roles were rated as the easiest.

How long does it take to get hired at Reward Gateway?

The hiring process at Reward Gateway takes an average of 21 days when considering 28 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Junior Support Specialist had the quickest hiring process (on average 2 days), whereas Content Manager roles had the slowest hiring process (on average 90 days).

Where can I find Reward Gateway interview experiences by job title?

Client Success Manager (22) ; Implementation Specialist (15) ; Sales (13) ; Account Manager (8) ; Sales Consultant (6) ; Sales Development Representative (SDR) (6) ; Client Relationship Manager (5) ; Client Support Specialist (5) ; Employee Engagement Specialist (5) ; Developer (4) ; Employee Engagement Consultant (4) ; Product Manager (4) ; Project Manager (4) ; (3) ; Customer Success Manager (3)

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Reward Gateway interview questions

based on 79 ratings - Updated Jun 3, 2026

Average interview difficulty

Mostly positive interview experience

How others got an interview

72%
Applied online
Applied online
17%
Recruiter
Recruiter
6%
Employee Referral
Employee Referral
3%
In Person
In Person
1%
Other
Other
1%
Staffing Agency
Staffing Agency

Interview search

79 interviews

Customer Success Interview Interview

Jun 14, 2020

Anonymous Interview Candidate

No offer

Negative experience

Average interview

Application

I applied online. The process took 4 weeks. I interviewed at Reward Gateway (Sydney) in May 2020

Interview

4 interviews over 4 weeks. Very poor experience. No communication from the internal recruiter despite multiple emails to get more information and further interview prep. Lots of questions asked about dealing with aggressive colleagues and internal conflict. Final interview was with the SVP of Sales who was clearly asking questions to catch me out. I had emailed the internal recruiter twice prior to this interview to understand what type of interview this would be (e.g. behavioural style) as the email had zero information. I received no response. I then was told i would get an outcome in two days and two weeks later i had to email the recruiter again, TWICE, to finally get a response. The response was nothing short of nasty. The feedback given clearly came from the interviewer in the last stage of the process who simply did not like me. I would expect any feedback to be constructive and professional to assist with future interviews rather than someones nasty opinion. I would have been hesitant to work with this company due to the nature of the questions suggesting that there may be a toxic culture among the Sydney team with multiple questions suggesting that I would need to deal with conflict, aggressive co-workers and road blocks.

Interview questions [1]

Question 1

Which of our internal company values do you relate to and which one would you find difficult ?

Answer question

Reward Gateway response

Firstly I want to apologise for a recruitment process that did not give you the experience you deserve and we aspire to. I will take each of your points in order. In regards to the four interviews over four weeks - whilst this may feel like a long time and a substantial set of interviews, it is both a sign of our detailed process but also the fact that you did well during the process to move through the stages as you did. As for your second point of better communication and interview prep from the Internal Recruiter, I have spoken to them, and we agree that the communications were not sufficient and could have been more supportive. This was not to the standards we hold ourselves to. I do not believe that it was our intention to catch you out with any questions. As you will expect from interviewing wholly over video calls we have an additional focus on working with teams which otherwise you would meet in person. We recognize that interviewing online could be a challenge for some of our hiring teams, and are making sure we are more supportive of them too. I am sorry if this came across as it did, we would certainly never intentionally seek to catch anyone out. I will review our style of communication and questioning with the hiring team. Looking at the feedback I can see we did not give this to you in a timely fashion, nor did we manage your time expectations well. I would also agree that the feedback could have been more helpful, but I would not agree that it was a nasty opinion. Rather, it tried to explain why you had done well but also why the other candidate had been selected. But clearly it missed the mark of that intention. In regards to the point you make about the toxic team, this is not the case, we have a very strong team culture and great tenure in the team. But I can understand how a question set around fitting in will have given you that impression. Again, I will review this. I am sorry that we let you down during the interview process. Clearly, we can and should do better.. If you would like to discuss this or other feedback with me then I would be happy to discuss with you. Cheers Robert

Researcher Interview

Oct 31, 2019

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 2 weeks. I interviewed at Reward Gateway (London, England) in Jul 2019

Interview

Applied online via their websites. Telephone interview followed by two face-to-face interviews with senior managers. For my second face-to-face I was asked to complete an assessment and talk through it during the interview.

Interview questions [1]

Question 1

What attracted you to this role?

Answer question

Enterprise Customer Success Manager Interview

Oct 18, 2019

Anonymous Interview Candidate

Declined offer

Negative experience

Easy interview

Application

I applied online. The process took 2 weeks. I interviewed at Reward Gateway (Melbourne) in Sep 2019

Interview

A very brief HR screen and then an even quicker in-person interview with the Hiring Manager, who seemed very stretched for resource and overworked (not particularly appealing to incoming candidates).

Interview questions [1]

Question 1

Tell me about yourself

Answer question

Reward Gateway response

Hi, Gemma here, Thank you so much for your feedback. It is disappointing to hear that you did not get a great experience when interviewing with us recently, we pride ourselves on candidate experience. Firstly, sorry neither the HR and Manager interviews were not a great experience and you felt they were quick interviews, this is not the way we like to hire at Reward Gateway. Secondly, we always want to give and leave a great impression when we meet candidates even if they are not successful in our interview processes and this should include a thorough interview at all stages. We can and should be better. I will personally speak to the hiring team for our Client Success Manager roles in Australia to ensure we deliver a standard of excellence for all interviews, delivering a world-class candidate experience for everyone. I have already shared your experiences with them and they are as disappointed as I am, Again, I am sorry we did not give you a great experience and thank you again for the feedback you have shared, it will be taken on board to ensure we are better in the future. Regards Gemma

Viewing 46 - 50 of 79 Interviews

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