I applied online. The process took 3 weeks. I interviewed at Robinhood (New York, NY) in Nov 2022
Interview
To be blunt, I felt my time was completely wasted with this interview process.. first of all they made me wait a week after no contact, I decided to emailed the recruiter just to then be personally called?? and then told I didn't get the job.. I thought that was beyond strange. Normally you're called to be told you got the job, not that you were rejected. So they need to fix that. I understand times are hard and this is a competitive process, but at least let applicants know if they got the job within 1-2 days after interviewing.. not a week...
Interview questions [1]
Question 1
Tell me about a challenge in the workplace, how did you overcome it?
I had an initial phone screen with a recruiter, then interview with two managers, then another round of interviews that was around forty five minutes in total. This was back in 2021. Overall easy experience, behavioral questions.
I applied online. The process took 4 weeks. I interviewed at Robinhood (Westlake, TX) in Dec 2023
Interview
Very easy and professional. It was a three-step process. Last step involved hiring managers interviewing me and asking me scenarios like tell me about the time you encountered a difficult situation with your manage and how did you handle it. Or give me an example how you handled a stressful situation.
Interview questions [1]
Question 1
Tell me about a time where you made a difference to clients situation
Customer Service Representative applicants have rated the interview process at Robinhood with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 46.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Robinhood overall takes an average of 25 days.
Common stages of the interview process at Robinhood as a Customer Service Representative according to 6 Glassdoor interviews include:
Phone interview: 44%
Presentation: 22%
One on one interview: 11%
Skills test: 11%
Background check: 11%
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