Is it hard to get hired as a Client Care Specialist at Rocket?

Client Care Specialist applicants have rated the interview process at Rocket with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Client Care Specialist at Rocket?

Candidates applying for Client Care Specialist roles take an average of 10 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Rocket overall takes an average of 19 days.

Where can I find Rocket interview experiences by job title?

Mortgage Banker (634) ; Mortgage Loan Officer (457) ; Mortgage Banker (MLO) (160) ; Intern (146) ; Banker (131) ; Software Engineer (126) ; Senior Mortgage Banker (102) ; Loan Officer (94) ; Team Leader (92) ; Mortgage Underwriter (74) ; Underwriter (72) ; Associate Banker (54) ; Account Specialist (52) ; Senior Banker (48) ; Business Analyst (45)

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Rocket Client Care Specialist interview questions

based on 10 ratings - Updated Sep 14, 2020

Easy interview difficulty

Very positive interview experience

How others got an interview

50%
Applied online
Applied online
25%
Recruiter
Recruiter
25%
Employee Referral
Employee Referral

Interview search

10 interviews

Client Care Specialist Interview

Feb 19, 2016

Anonymous Interview Candidate

Declined offer

Positive experience

Easy interview

Application

I applied online. The process took 5 days. I interviewed at Rocket (Detroit, MI) in Sep 2015

Interview

Pretty straightforward interview. I applied online, and was contacted by an HR recruiter. He set up the first screening interview. The interview lasted about 30 mins and was the standard STAR style interview. Not sure whether the HR recruiter was sure about what position I applied for or what he was recruiting for because it was very vague.

Interview questions [1]

Question 1

Tell about a time you struggled with something.

1 Answer

Client Care Specialist Interview

Jan 26, 2015

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Rocket

Interview

Got contacted by a recruiter two or three times to figure out what position would be best to interview for. Had two phone interviews, got hired on the final phone interview. Didn't actually have a face-to-face interview with anyone.

Interview questions [1]

Question 1

How do you react when no matter the attempt, you are unable to calm a customer down?

Answer question

Client Care Specialist Interview

Nov 21, 2014

Anonymous employee

Accepted offer

Application

I applied through a recruiter. The process took 5 days. I interviewed at Rocket (Detroit, MI)

Interview

I was called on the phone and they asked me questions about what I was looking for. Then I got a second call to set up an interview. Received a call for a phone interview where they asked behavioral questions and such.

Interview questions [1]

Question 1

What was your most difficult task at work and how did you handle it?

Answer question

Viewing 6 - 10 of 10 Interviews

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Rocket Client Care Specialist interview questions

Easy interview difficulty

Very positive interview experience

How others got an interview

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Client Care Specialist Interview

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