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      Rocket

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      Related searches: Rocket reviews | Rocket jobs | Rocket salaries | Rocket benefits
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      Resolution Specialist Interview

      May 2, 2016
      Anonymous Interview Candidate
      Detroit, MI
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Rocket (Detroit, MI) in Apr 2016

      Interview

      After I first applied online I was contacted by a recruiter who asked me basic questions about my prior work history. I received an email from the recruiter shortly after that required me to take a skills test. After which I was scheduled for a formal in-person interview. The first 20 minutes was job shadowing and then I met with someone to discuss the process and answer more basic questions. I received a mobile offer the same day I interviewed. They conducted an extensive background check and required I fill out an application with the last 10 years of work history and residences.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Other Resolution Specialist Interview Reviews for Rocket

      Resolution Specialist Interview

      Aug 20, 2018
      Anonymous Interview Candidate
      Detroit, MI
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Rocket (Detroit, MI) in Aug 2018

      Interview

      Phone interview day after online application. Very polite outsourced recruiting agency for Rock Connections. Extremely easy interview questions meant for a high-schooler, which only foreshadows and deeply infers the culture of the actual organization. I was told up front that they would go out on a limb, because of my vast experience, and give me a whopping $13.50, BUT WAIT! IF YOU ACT NOW THERE'S MORE! That's right, small incentives meant to drive the call volume up. The nice lady tells me that the average 2 year vet gets that instead of the flat $13. Suffice to say I passed on the offer.

      Interview questions [4]

      Question 1

      What did you like about your last Job? The one before that? The one before that?
      Answer question

      Question 2

      What skills and experiences do you have that transfer into this position?
      1 Answer

      Question 3

      Have you ever disliked anything about your last job? The one before that?
      1 Answer

      Question 4

      Where do you see your self long term (surprisingly 3 years is long term to her)
      Answer question

      Resolution Specialist Interview

      Oct 6, 2017
      Anonymous Interview Candidate
      Charlotte, NC
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Rocket (Charlotte, NC) in Sep 2017

      Interview

      Had phone interview after 1 week of applying. 2nd phone interview 2 weeks later.. Received a call the day after the 2nd interview stating all positions had been filled, and they wasn’t sure any of those positions would come open again.

      Interview questions [1]

      Question 1

      Asked if I knew where Quicken Loans had the highest number of employees.
      Answer question

      Resolution Specialist Interview

      Nov 28, 2017
      Anonymous employee
      Detroit, MI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Rocket (Detroit, MI) in Sep 2016

      Interview

      The process consisted of a telephone interview with a recruiter and one in-person interview. The phone interview was roughly 15 minutes, lots of general questions about my previous work experience. The in-person interview was about 30 mins. You could tell that the interviewer was a bit weary/worn-out from doing so many interviews. Turnover is so high in call centers like these that they just need warm bodies that are going to show up for work on a regular basis.

      Interview questions [1]

      Question 1

      Tell me about a time when you: Went above and beyond? Made a mistake, how did you fix it? Didn't get along with a co-worker or manager? How would you handle an irate caller?
      1 Answer

      Rocket interviews FAQs

      • Resolution Specialist applicants have rated the interview process at Rocket with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Resolution Specialist roles take an average of 14 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Rocket overall takes an average of 19 days.
      • Common stages of the interview process at Rocket as a Resolution Specialist according to 6 Glassdoor interviews include:

        Phone interview:  33%

        Presentation:  17%

        One on one interview:  17%

        Drug test:  11%

        Background check:  11%

        Skills test:  6%

        Personality test:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Mortgage Banker(634) ;
        2. Mortgage Loan Officer(457) ;
        3. Mortgage Banker (MLO)(160) ;
        4. Intern(146) ;
        5. Banker(131) ;
        6. Software Engineer(126) ;
        7. Senior Mortgage Banker(102) ;
        8. Loan Officer(94) ;
        9. Team Leader(92) ;
        10. Mortgage Underwriter(74) ;
        11. Underwriter(72) ;
        12. Associate Banker(54) ;
        13. Account Specialist(52) ;
        14. Senior Banker(48) ;
        15. Business Analyst(45) .


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      Jobs at Rocket

      68 jobs in United States
      Senior Foreclosure Specialist
      Lake Forest, CA
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      $70K - $135K /yr
      (Employer provided)
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      Team Relations Specialist (Phoenix, AZ)
      Phoenix, AZ
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      $60K - $94K /yr
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      Public Relations Associate
      Detroit, MI
      ·
      $57K - $122K /yr
      (Employer provided)
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      Licensed Transaction Coordinator - Philadelphia
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      ·
      $17 - $26 /hr
      (Employer provided)
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      Compliance Analyst I - Master Servicing
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      ·
      $49K - $88K /yr
      (Employer provided)
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