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      Ross Stores

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      Customer Service Interview

      Nov 4, 2011
      Anonymous employee
      Chandler, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 1 day. I interviewed at Ross Stores (Chandler, AZ) in Oct 2011

      Interview

      Super easy interview, went in the back and spoke with the assistant manager. Asked me very few questions, like why did I want to work their, and if I had open avaliabilty. I did not have any previous retail expereince so she skipped all those type of questions. She than told me about what the job would consist of and offered me a position.

      Interview questions [1]

      Question 1

      Why do you want to work for Ross?
      Answer question

      Other Customer Service Interview Reviews for Ross Stores

      Customer Service Interview

      Feb 18, 2022
      Anonymous Interview Candidate
      Declined offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Ross Stores

      Interview

      Extremely rude and wasn't willing to answer any questions I had. Interviewer stated they ask the questions and I do not. It was extremely disturbing and felt very deceptive. I was offered a position but I declined solely based off that interview.

      Interview questions [1]

      Question 1

      Are you willing to work on days you've asked off on your application
      Answer question

      Customer Service Interview

      Mar 18, 2025
      Anonymous employee
      Kapolei, HI
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Ross Stores (Kapolei, HI) in Sep 2021

      Interview

      I got Called in for interview via phone. Went in the next day. It Was a group interview with a couple others. And they will let you know on the spot if you are hired.

      Interview questions [1]

      Question 1

      Why should we hire you
      Answer question

      Customer Service Interview

      Jan 17, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Ross Stores

      Interview

      Very easy everyone was friendly welcoming they had snacks on the table while you are being interviewed. They are a good recommended company. Step 1 they wil great you and you will sit amongs 6 people about 3 people will ask you all the questions

      Interview questions [2]

      Question 1

      What is the right way to fix a Boloni sandwich?
      Answer question

      Question 2

      Rate yourself on customer serive
      Answer question

      Ross Stores interviews FAQs

      • Customer Service applicants have rated the interview process at Ross Stores with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 65.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 5 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Ross Stores overall takes an average of 18 days.
      • Common stages of the interview process at Ross Stores as a Customer Service according to 9 Glassdoor interviews include:

        One on one interview:  26%

        Background check:  16%

        Group panel interview:  16%

        Phone interview:  11%

        Drug test:  11%

        Skills test:  11%

        Personality test:  5%

        Presentation:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(1348) ;
        2. Retail Sales Associate(775) ;
        3. Store Manager(544) ;
        4. Cashier(537) ;
        5. Sales Associate/Cashier(527) ;
        6. Area Supervisor(453) ;
        7. Retail Associate(371) ;
        8. Front End Supervisor(301) ;
        9. Stock Associate(227) ;
        10. Store Protection Specialist(203) ;
        11. Associate(155) ;
        12. Assistant Store Manager(148) ;
        13. Loss Prevention(130) ;
        14. Stocker(122) ;
        15. Assistant Manager(114) .


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      Jobs at Ross Stores

      7K jobs in United States
      Shrink Protection Specialist/Customer Service
      Yankton, SD
      ·
      $37K - $47K /yr
      (Glassdoor est.)
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      Manager, Property Management
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      ·
      $94K - $146K /yr
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      Specialist, Human Resources
      Johnson City, TN
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      $62K - $86K /yr
      (Employer provided)
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      Administrator, HR - DC Payroll Admin
      Fort Mill, SC
      ·
      $45K - $63K /yr
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      Representative, Human Resources
      Dublin, CA
      ·
      $23 - $32 /hr
      (Employer provided)
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