Passed the first two stages and the next was the telephone interview stage. The Interviewer called 5 mins before the time. it was kind of straight forward. there was no time for jokes. Mostly practical questions. In about 15mins or less than that, the interview was over.
Interview questions [2]
Question 1
If your manager asked you to post an important letter before the close of day but you forgot, and your manager comes to you by 4:15 to ask if the letter was posted, what do you do?
A difficult customer calls you with an issue that will take 30 minutes to sort out, then immediately, another customer calls with an issue that will take about an hour to sort out, what would you do?
Group interview, with team-building exercises and ice-breakers. Presentation to the other groups (as a group). Call-back received the very next day with an outcome. Two start-dates offered to choose between
Interview questions [1]
Question 1
As a team, solve x problem and present to the other groups
Online assessment It’s was an online assessment which was time based.They gave me different customer dealing situations for 4 different companies. Time was too short otherwise it was not tough
Interview questions [1]
Question 1
It’s was an online assessment which was time based.They gave me different customer dealing situations for 4 different companies. Time was too short otherwise it was not tough
I applied online. I interviewed at SSE (Dublin, Dublin) in Apr 2022
Interview
Very easy interview. With some basic questions. Focused around experience with customers. Two interviewees, however both were very nice and easy to talk to. Online interview over teams! Was 25 minutes
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer