Customer Service Representative applicants have rated the interview process at Samsung Electronics America with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 51.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 3 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Samsung Electronics America overall takes an average of 26 days.
Common stages of the interview process at Samsung Electronics America as a Customer Service Representative according to 2 Glassdoor interviews include:
Skills test: 20%
Presentation: 20%
One on one interview: 20%
Drug test: 20%
Phone interview: 20%
Here are the most commonly searched roles for interview reports -
Decent job for a large corporate company. Because of the large industry, it has a lot of resources in place. Get's the job done, flexible hours. Once you learn how to work, it can be done remotely or in person. Though sometimes a little difficult when first starting out and adjusting.
Interview questions [1]
Question 1
What is an example of how you've handled conflict?
I applied online. The process took 3 days. I interviewed at Samsung Electronics America (Providence, UT) in Oct 2021
Interview
Interviewed virtually with the Team Lead of open position. Very laid back environment, but still the usual delay awkwardness that comes with virtual interviews. Position was explained clearly. Do your research on the company beforehand.
Interview questions [1]
Question 1
Q: Customer calls in because their appliance isn't working. Explain your troubleshooting steps.
(my applicable experience was in troubleshooting appliances).