Claims Representative applicants have rated the interview process at Sedgwick with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 46% positive. To compare, the company-average is 63.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Representative roles take an average of 30 days to get hired, when considering 38 user submitted interviews for this role. To compare, the hiring process at Sedgwick overall takes an average of 25 days.
Common stages of the interview process at Sedgwick as a Claims Representative according to 38 Glassdoor interviews include:
Group panel interview: 17%
One on one interview: 14%
Phone interview: 13%
Skills test: 11%
Background check: 10%
IQ intelligence test: 10%
Personality test: 9%
Drug test: 8%
Presentation: 5%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 6 weeks. I interviewed at Sedgwick
Interview
Recruiter not on top of his job. He is not responsive. Doesn't take th he time to the the applicant to confirm the posesión of all the required documentation for the position. I waisted my time and he waisted the managers time. The hiring manager gave me a good feeling and feedback during the interview and surprisely I received a rejection email and received just because a follow up email was sent otherwise he will not bother to follow up. The office environment doesn't feel the best. Was a quiet place. The receptionist was relieved late to take lunch and didn't look happy about it. She didn't smile at all to any person that arrived to the lobby. I have the impression that everybody is overwhelm. After my observations, I was not sure that was the best place for me to work.
I applied through a recruiter. I interviewed at Sedgwick in Jun 2026
Interview
Straight-foward and simple at first. The first round was a typical 15 minute interview with a recruiter. They seemed pretty enthusiastic over the phone and had the second round already lined up. Unfortunately the experience took a sharp nosedive from there. I was tasked with using an odd AI simulation where you were supposed to follow guidelines to compensate an angry customer, but the whole thing was off putting and incredibly janky due to it being an LLM and not an actual accurate simulation. After completing that I was interviewed by two upper management employees. One of them barely seemed presently mentally and the other was having technical issues with their setup can kept losing connection. They mentioned they were going to read off a script but that was obvious without mention. That said it seemed to go very well otherwise. A week goes by and I reach out to see if there has been an update, I'm given a date where I'm told when I'll hear back with wording that insinuates that it will be good news. A week passes and I still don't hear back from them with no other communication since. Given the interviewees, the goofy "AI" test and overall dismissive attitude suggests that Sedgewick's time is valuable but yours isn't.
Interview questions [1]
Question 1
Describe a time where you had to perform cross-team work to accomplish a goal.
I applied online. The process took 4 weeks. I interviewed at Sedgwick (Baton Rouge, LA) in Mar 2025
Interview
I felt the interview was fairly standard compared to others. The interviewer was very personable and ensured they answered all questions thoroughly. The follow-up to the interview was slower than anticipated.
Interview questions [1]
Question 1
If I had experience for the position which I interviewed for.
Interview was interesting. We began in a large group and were introduced to the company. Then we broke off into smaller groups for a brief introduction. Then we went individual with two hiring specialists. Honestly, the one was more interested in talking about his experience vs mine.