Candidates applying for Call Center Customer Service Representative roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Senture overall takes an average of 17 days.
Common stages of the interview process at Senture as a Call Center Customer Service Representative according to 2 Glassdoor interviews include:
Drug test: 20%
Background check: 20%
Skills test: 20%
Phone interview: 20%
Personality test: 10%
One on one interview: 10%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Senture (Buchanan, VA) in Mar 2024
Interview
Through zoom, they could see me I could hear but not see them. Was very strange. Very little information about what the company actually did. Ended up being a medicare call center, which the interview process and exam did not show.
Other Call Center Customer Service Representative Interview Reviews for Senture
I applied online. The process took 2 weeks. I interviewed at Senture (Botetourt East, VA) in Aug 2024
Interview
Was very misleading once getting the job. They acted like it would be answering the phone greeting the customer and transferring them over. Like a switch board. Was not the case one getting the job.
Interview questions [1]
Question 1
Made you do a typing test it wasn't really them asking questions it was a test online.