Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 59 reviews)); "Good pay, work from home" ((in 38 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "Great coworkers" ((in 7 reviews)); "There's always opportunities to grow and move up!" ((in 6 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 15 reviews)); "Lastly the benefits are atrocious." ((in 13 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Insurance is expensive" ((in 5 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(330 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Senture has an employee rating of 3.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

330 reviews

4.0

Jul 13, 2026

Decent pay with good benefits

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are good pay is decent

Cons

Didn’t work there long enough to notice cons

Senture Response

5d

We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.

3.0

Jun 17, 2026

Supportive colleagues, but micromanagement is overwhelming

Member engagement coordinator

Recommend

CEO approval

Business Outlook

Pros

Always someone to help you when in need of help quickly

Cons

Micromanaging hell. System down once a day

Senture Response

1w

Thank you for sharing your thoughts. We value your feedback and are always looking to improve. If there are specific areas you think we can work on, please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.

2.0

Jun 16, 2026

Good work-life balance but frequent schedule changes

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work life balance for pto

Cons

Will change your schedule most weekly last minute

Senture Response

1w

We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.

Viewing 1 - 3 of 330 Reviews

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Jobs at Senture

Customer Service Agent

Remote

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Help Desk Call Center Representative

Remote

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Healthcare Member Advocate

Remote

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Healthcare Customer Advocate - OK

Member Engagement Coordinator

Senture

Senture reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent pay with good benefits

Supportive colleagues, but micromanagement is overwhelming

Good work-life balance but frequent schedule changes

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