I applied for this role in December and spoke with someone at the company in early January. She said she would also spread my resume around the company based on my experience. I emailed her 3 days after we spoke to have her take one of the roles I was curious about off the table and was given no response. Not even the courtesy of a "we're sorry the role has been filled" canned email. I have a decade in the restaurant POS world especially in the world of gift cards and loyalty programs and have a good understanding of payments and such and would have been a great fit but my concern is that I was ghosted and apparently so were others for this same role. Shift4, if you are truly actively engaged on this page, you will remove those in hiring roles who do not engage with their applicants. Recruiters are the first contact we have with your company and they too must provide excellent customer service. It can be as simple as a note that the role has been filled or that the applicant is not who is being looked for to fill the role. It can be a phone call or a text. After all the recruiters have the phone numbers. Ask yourselves: how can one expect its employees to provide world famous customer service if its recruiters do not extend the same courtesy? I am sorely disappointed as even if I would not have been a good fit I would like to have at least had a chance.