I applied online. I interviewed at SoFi Tech Solutions in Jan 2021
Interview
My interview experience was brief and rather unprofessional.
My HR phone screen lasted 13 minutes, as the recruiter I spoke to "doesn't like to spend a lot of time on these". We covered my background, what type of role I'm currently looking for, and how a direct flight to Boston to Salt Lake City had very few options. The recruiter was very blunt and it felt like she simply wanted to end the call as quickly as possible to rush to her next appointment.
When discussing the role, she mentioned the team was growing and had 5 open positions. The steps were a panel interview process first, followed by the hiring manager video discussion which I thought was odd since normally those steps are reversed.
Regardless, this title was one I previously had 5 years for the largest payments acquirer and a lot of my background fit so I was planning out the next steps. After not hearing back for a few days, I followed-up to inquire about a projected time frame for the next round. A few hours later, I received the automatic rejection e-mail. There was no response to my follow-up.
A very unwelcoming and impersonal experience altogether. It's 2021, candidates deserve better.
First and foremost, thank you for taking the time to leave an honest review of your interview experience. We are very sorry to hear you did not have a positive experience interviewing with us. We take your feedback very seriously and have shared this with our Recruiting Leadership team to ensure this does not happen again. We strive to create a world-class candidate experience for every person we meet, and we're sorry that was not your experience. We encourage you to reach out to us at glassdoor@galileo-ft.com if you have any additional feedback to share. Thanks again for the feedback and best of luck in your job search!
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