Is it hard to get hired as a Operations Agent at Southwest Airlines?

Operations Agent applicants have rated the interview process at Southwest Airlines with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 91% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Operations Agent at Southwest Airlines?

Candidates applying for Operations Agent roles take an average of 31 days to get hired, when considering 44 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.

Where can I find Southwest Airlines interview experiences by job title?

Flight Attendant (723) ; Ramp Agent (528) ; Customer Service Representative (187) ; Customer Service Agent (167) ; Operations Agent (110) ; Intern (99) ; Manager (70) ; Customer Service Supervisor (56) ; CSA - Customer Service Associate (54) ; Ramp Supervisor (53) ; Airline Pilot (50) ; Captain (47) ; Analyst (46) ; Customer Service (43) ; Senior Software Engineer (38)

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Southwest Airlines

Southwest Airlines Operations Agent interview questions

based on 45 ratings - Updated Apr 10, 2026

Easy interview difficulty

Very positive interview experience

How others got an interview

84%
Applied online
Applied online
12%
Other
Other
2%
Employee Referral
Employee Referral
2%
In Person
In Person

Interview search

45 interviews

Operations Agent Interview

May 31, 2018

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied in-person. The process took 1 week. I interviewed at Southwest Airlines (Dulles, VA) in Apr 2018

Interview

From submitting my application to getting the first phone call, everything went pretty smooth. I first got the phone call, then got called in for an in person interview, then the following day I was offered the position. The process took less than a month for sure. Then I went to get my fingerprints done, drug test and hearing test.

Interview questions [1]

Question 1

Work Experience

Answer question

Operations Agent Interview

May 2, 2018

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 2 weeks. I interviewed at Southwest Airlines (San Francisco, CA) in May 2018

Interview

very quick over the phone interview. the entire process took about 10 minuter or more over the phone. He explained to me the inter workings of an airport and what my position consisted of completely. He did mention the great benefits and flights that are available to employees as well.

Interview questions [1]

Question 1

asked about my work history among other things. They really want to know if you can keep up with the pace of things.

1 Answer

Operations Agent Interview

Dec 6, 2017

Anonymous Interview Candidate

Declined offer

Positive experience

Average interview

Application

I applied online. I interviewed at Southwest Airlines in Nov 2017

Interview

Once your application is screened, they call you for a phone interview. If you do well, you get asked to come in for a face to face interview in the location of the airport you applied for.

Interview questions [1]

Question 1

Did I ever have to multitask in the workplace? If so, please give an example.

Answer question

Viewing 16 - 20 of 45 Interviews

Jobs at Southwest Airlines

Ramp Agent - LGB (Part-Time)

Supervisor Customer Service - BHM

Operations Agent - LIH

Supervisor Ramp - SAN

Supervisor Ramp - PHX

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Southwest Airlines interviews Southwest Airlines Operations Agent interviews

Southwest Airlines

Southwest Airlines Operations Agent interview questions

Easy interview difficulty

Very positive interview experience

How others got an interview

Interview search

Operations Agent Interview

Operations Agent Interview

Operations Agent Interview

Jobs at Southwest Airlines

Southwest Airlines interviews FAQs

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