Is it hard to get hired as a Customer Support at Sprout Social?

Customer Support applicants have rated the interview process at Sprout Social with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 53.3% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Support at Sprout Social?

Candidates applying for Customer Support roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Sprout Social overall takes an average of 29 days.

Where can I find Sprout Social interview experiences by job title?

Account Executive (53) ; Customer Success Manager (31) ; Software Engineer (24) ; Business Development Representative (BDR) (21) ; Enterprise Account Executive (17) ; Senior Software Engineer (14) ; Sales (12) ; Senior Account Executive (12) ; Sales Development Representative (SDR) (11) ; Product Support Specialist (10) ; Sales Development Representative (9) ; Customer Success Manager (CSM) (8) ; Growth Account Executive (8) ; Marketing (8) ; BDR (7)

Sprout Social Customer Support Interview Questions

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Sprout Social

Interviews

Customer Support Interview

Jun 12, 2014

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied through an employee referral. The process took 4 weeks. I interviewed at Sprout Social (Chicago, IL) in Apr 2011

Interview

The interview process usually entails meeting with the internal recruiter for your department. There are 3-4 recruiters for the major areas of Sprout. They will explain the role to you, introduce you to a few of your potential coworkers, take you on a tour of the office (the best part!). Then they get down to finding out about your experience and evaluating whether or not you'd be a good fit.

Interview questions [1]

Question 1

It's been a while since I have interviewed but I was asked to present a case of a company who would use our tool to do social media and what aspects they would find valuable in the tool. I had to come up with specific examples of features, like what keywords I would search for to help my company identify tweets and potential customers using Sprout Social's keyword search functionality.

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