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      Starbucks

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      Shift Supervisor Interview

      Nov 11, 2021
      Anonymous employee
      New York, NY
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at Starbucks (New York, NY) in Oct 2021

      Interview

      The interview went very well, I was even hired on the spot. However, my follow up experiences has been very disappointing. The following week when I was supposed to start training, the supervisor called out of work. I was not informed of this. When an employee called, the supervisor said she was waiting until the background check cleared (untrue since it only takes 3 days to clear). After another week and a half, I called and spoke with the supervisor and she said she was very behind with her work and said she still wants to train me, but didn't give me an answer when I asked when she would get back to me. I could have had another job in the 3 1/2 weeks waisted waiting to start training.

      Interview questions [1]

      Question 1

      She asked me about challenges I have faced with fellow employees.
      Answer question
      avatar
      Starbucks response
      4y
      Thank you for taking the time to provide feedback. We are sorry to hear that you had this experience. We try our best to provide a positive candidate experience and will consider this feedback as we move forward and grow.

      Other Shift Supervisor Interview Reviews for Starbucks

      Shift Supervisor Interview

      Jul 16, 2026
      Anonymous employee
      Oakbrook Terrace, IL
      Accepted offer
      Negative experience
      Easy interview

      Application

      I interviewed at Starbucks (Oakbrook Terrace, IL)

      Interview

      Very easy. Lasted about 20 minutes. Basic interview questions. You don’t need a lot of experience. I started out as a barista and moved my way up. Usually a store manager interviews you.

      Interview questions [1]

      Question 1

      What was my previous experience. Scenarios about customer like what would you do.
      Answer question

      Shift Supervisor Interview

      Jul 2, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Starbucks

      Interview

      Straightforward and easy process, received interview offer after 1 week from submitting application. Asked approximately 5 questions related to prior job experience, leadership philosophies, and team-building examples. Heard back after 2 weeks for job offer.

      Interview questions [1]

      Question 1

      How many years of experience do you have in coffee?
      Answer question
      avatar
      Starbucks response
      2w
      Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks.

      Shift Supervisor Interview

      Jun 18, 2026
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Starbucks (Montreal, QC)

      Interview

      The interview process was low stress, and I was offered a drink by a barista while waiting for the manager. We spoke about my previous relevant work experience, and how I've handled different situations with customers.

      Interview questions [1]

      Question 1

      I was asked why I applied for a barista position, and not a shift lead role
      1 Answer
      avatar
      Starbucks response
      1mo
      Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks.

      Starbucks interviews FAQs

      • Shift Supervisor applicants have rated the interview process at Starbucks with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 74.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Shift Supervisor roles take an average of 11 days to get hired, when considering 372 user submitted interviews for this role. To compare, the hiring process at Starbucks overall takes an average of 14 days.
      • Common stages of the interview process at Starbucks as a Shift Supervisor according to 372 Glassdoor interviews include:

        One on one interview:  35%

        Background check:  18%

        Phone interview:  8%

        Skills test:  8%

        Drug test:  7%

        Group panel interview:  6%

        Personality test:  6%

        Presentation:  6%

        IQ intelligence test:  4%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Barista(45103) ;
        2. Shift Supervisor(9838) ;
        3. Cashier/Barista(4311) ;
        4. Store Manager(3154) ;
        5. Supervisor(1121) ;
        6. Barista, Shift Supervisor(957) ;
        7. Barista Trainer(844) ;
        8. Starbucks-Barista(740) ;
        9. Manager(660) ;
        10. Shift Manager(588) ;
        11. Cashier(460) ;
        12. Assistant Manager(380) ;
        13. Partner(331) ;
        14. Assistant Store Manager(326) ;
        15. Shift Lead(289) .


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