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      Starbucks

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      Shift Supervisor Interview

      May 11, 2015
      Anonymous Interview Candidate
      Santa Ana, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Starbucks (Santa Ana, CA) in Apr 2015

      Interview

      I applied online, within two hours I received a phone call and was invited to the hiring event. I had my first interview with a different Store Manager. He was very friendly, made sure that I got my free drink by the end of the interview. Within two hours, I got a call for the second interview. The second interview was with the Store Manager who initially contacted me and invited me to the hiring event with the District Manager (both females). They asked me the exact same questions that I was asked during my first interview. I was told that I was going to hear back from them after a week which I haven't. I called the store twice and no one has gotten back to me. This has been a huge disappointment. I believe if the candidate has only one chance to impress the employer, so does the employer to the candidate; if the candidate will screw up by showing up late, so does the employer to the candidate; if the candidate has to be professional and prepared, so does the employer to the candidate. My interview experience was a huge turn off.

      Interview questions [1]

      Question 1

      Tell me a time where failed to meet the customer's expectations.
      Answer question

      Other Shift Supervisor Interview Reviews for Starbucks

      Shift Supervisor Interview

      Jul 16, 2026
      Anonymous employee
      Oakbrook Terrace, IL
      Accepted offer
      Negative experience
      Easy interview

      Application

      I interviewed at Starbucks (Oakbrook Terrace, IL)

      Interview

      Very easy. Lasted about 20 minutes. Basic interview questions. You don’t need a lot of experience. I started out as a barista and moved my way up. Usually a store manager interviews you.

      Interview questions [1]

      Question 1

      What was my previous experience. Scenarios about customer like what would you do.
      Answer question

      Shift Supervisor Interview

      Jul 2, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Starbucks

      Interview

      Straightforward and easy process, received interview offer after 1 week from submitting application. Asked approximately 5 questions related to prior job experience, leadership philosophies, and team-building examples. Heard back after 2 weeks for job offer.

      Interview questions [1]

      Question 1

      How many years of experience do you have in coffee?
      Answer question
      avatar
      Starbucks response
      3w
      Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks.

      Shift Supervisor Interview

      Jun 18, 2026
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Starbucks (Montreal, QC)

      Interview

      The interview process was low stress, and I was offered a drink by a barista while waiting for the manager. We spoke about my previous relevant work experience, and how I've handled different situations with customers.

      Interview questions [1]

      Question 1

      I was asked why I applied for a barista position, and not a shift lead role
      1 Answer
      avatar
      Starbucks response
      1mo
      Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks.

      Starbucks interviews FAQs

      • Shift Supervisor applicants have rated the interview process at Starbucks with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 74.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Shift Supervisor roles take an average of 11 days to get hired, when considering 372 user submitted interviews for this role. To compare, the hiring process at Starbucks overall takes an average of 14 days.
      • Common stages of the interview process at Starbucks as a Shift Supervisor according to 372 Glassdoor interviews include:

        One on one interview:  35%

        Background check:  18%

        Phone interview:  8%

        Skills test:  8%

        Drug test:  7%

        Group panel interview:  6%

        Personality test:  6%

        Presentation:  6%

        IQ intelligence test:  4%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Barista(45106) ;
        2. Shift Supervisor(9837) ;
        3. Cashier/Barista(4311) ;
        4. Store Manager(3154) ;
        5. Supervisor(1121) ;
        6. Barista, Shift Supervisor(958) ;
        7. Barista Trainer(844) ;
        8. Starbucks-Barista(740) ;
        9. Manager(660) ;
        10. Shift Manager(588) ;
        11. Cashier(460) ;
        12. Assistant Manager(380) ;
        13. Partner(331) ;
        14. Assistant Store Manager(326) ;
        15. Shift Lead(289) .


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