I applied online. The process took 1+ week. I interviewed at SunTrust in Feb 2013
Interview
They already have a prepared list of questions. I believe the questions are geared to bring out your personality. Its not about the right or wrong answer. It's about your approach.
Interview questions [1]
Question 1
How comfortable are you dealing with disgruntled customers.
I applied online. The process took 2 weeks. I interviewed at SunTrust (Richmond, VA)
Interview
General questions regarding sales experience and handling of difficult situations with clients. Interviewed with Branch Manager and Teller Coordinator. Total interview time was close to 1 hour. Overall, the interview process was smooth and the Recruiter kept me in the loop throughout the entire process.
I applied online. I interviewed at SunTrust in Dec 2015
Interview
Completed an interview over the phone that lasted roughly 30 minutes. Lots of situational questions. They wanted specific instances, not general answers. The recruiter does the interview, not anyone directly at the branch.
Interview questions [1]
Question 1
Tell me about a time when a current course of action wasn't working and you had to suggest a different way of completing a task and how that turned out.
I applied through an employee referral. I interviewed at SunTrust
Interview
Submit online application, then a phone interview with HR, followed by an interview with area team leads then a final interview with the branch manager, a background check and drug screening are required before the offer is finalized.
Interview questions [1]
Question 1
Describe a time where I went above and beyond to help a client.