I applied through an employee referral. The process took 5 days. I interviewed at Sunglass Hut (Knoxville, TN) in Apr 2013
Interview
It was very chill and at a Starbucks. She asked me a couple of questions about my retail experience, how I would deal with a difficult customer, how I would deal with a difficult customer situation, etc. Pretty much your basic interview. Then, she went into some detail about how Sunglass Hut did things and sold sunglasses, which I thought was really informative. I really appreciated that because it let me know what I was getting into right off the bat. At the end of the interview she implied that I pretty much got the position and let me know how to get a background check. Very chill.
I applied online. I interviewed at Sunglass Hut (Burbank, CA) in Jun 2026
Interview
The process was really smooth with the manager. They essential asked a couple things about myself and gave a run down about the company. They also let me know some things about themselves and about the team they have already.
Asked about experience, situational questions (was there ever a time where), if I'm interested in fashion, and register skills. Then the second in person part was role playing approaching a customer, giving advice, and testing a little knowledge about sunglasses like shapes and color theory.
Interview questions [1]
Question 1
Was there ever a time where you had to deal with a difficult customer?
Phone (asked about availability, location & if I wanted full time/part time) then in person. Asked simple scenario questions about how I handled conflict and describe how I would sell stuff.
Interview questions [1]
Question 1
If I could speak any other languages? Can I interact with a diverse group of people?
Sales Associate applicants have rated the interview process at Sunglass Hut with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 74.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 208 user submitted interviews for this role. To compare, the hiring process at Sunglass Hut overall takes an average of 10 days.
Common stages of the interview process at Sunglass Hut as a Sales Associate according to 208 Glassdoor interviews include:
One on one interview: 33%
Background check: 18%
Drug test: 13%
Skills test: 10%
Presentation: 7%
Phone interview: 5%
Personality test: 5%
Group panel interview: 5%
IQ intelligence test: 4%
Other: 1%
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