I interviewed at SurveyMonkey (Toronto, ON) in Nov 2021
Interview
Applied online. Phone interview with recruiter. She was very detailed and provided a great overview of the role.
Next, met with a manager on the team. Thought the interview went well.
But was sent an automated rejection email 2 days later. Zero feedback so I have no clue what went wrong. Disappointing.
I applied online. The process took 4 weeks. I interviewed at SurveyMonkey (Toronto, ON) in Apr 2022
Interview
I had a great experience through the whole process.
I applied through LinkedIn a recruiter reached out to me in about 2 weeks. The first interview was quite simple and straight forward. It seemed like I was a good fit, and was told that they would get back to me. Which they did very promptly (within a day or two). The second interview was with the hiring manager. I had a great conversation with the him. I was told if I was selected the final interview would be a panel one. They got back to me in about two weeks. The delay is understandable since everybody's calendar had to be aligned. The final interview was with hiring manager and 2 senior customer success managers. The duration was for 2 hours with an 1/2 hour break in the middle. It was very straight forward, and I had great time talking to all of them.
Interview questions [1]
Question 1
Apologies I don't remember any of the questions. However I prepped for all the questions in this link https://blog.hubspot.com/service/customer-success-interview-questions.
Hope this helps.