Sutherland Bpo Non Voice Process interview questions

Interview was very slow and not structured at all. Interview questions were pretty easy when compared to other companies. It contains several rounds of online interview. One main problem that I faced was they wont respond to our calls/mail.

The first round was Group discussion which took place with 15 members each batch.The topic is also too general.And the next step is an one on one interview which was more like a telephonic interview where they expect the candidate to have the negotiable , well communication trait.