I applied online. I interviewed at TELUS Digital (Sofia, Sofia (city))
Interview
Simple interview with an HR representative and later the team lead of the project. Was asked general questions. They checked my written and spoken German skills, since the position I was applying for was with German.
Interview questions [1]
Question 1
Do you have any prior experience in the customer support field?
I applied through an employee referral. The process took 3 weeks. I interviewed at TELUS Digital (Sofia, Sofia (city)) in Jun 2022
Interview
Interview is 30 - 60 minutes long and is mostly just having a conversation with the interviewer so they can get a good understanding of your competence in the language you are going to work with.
Interview questions [1]
Question 1
Tell us about your previous job experience.
Tell us about yourself.
Do you have any hobbies.
How did you find out about our company.
I applied in-person. The process took 2 weeks. I interviewed at TELUS Digital in Oct 2019
Interview
The Interview Process boils down to questions about your proficiency with the language in question, and some basic tech skills, like Microsoft Office for example. If they find your language skills lacking they do have some courses that can help you with the language barrier.
Interview questions [1]
Question 1
Q: Can you describe yourself? (In the language) Q: Are you an outgoing person?
Teleagent applicants have rated the interview process at TELUS Digital with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 56.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Teleagent roles take an average of 18 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at TELUS Digital overall takes an average of 16 days.
Common stages of the interview process at TELUS Digital as a Teleagent according to 3 Glassdoor interviews include:
Skills test: 38%
One on one interview: 38%
Other: 25%
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