Customer Service Representative (CSR) applicants have rated the interview process at TSA (Transportation Security Administration) with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 62.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at TSA (Transportation Security Administration) as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
IQ intelligence test: 25%
Skills test: 25%
Phone interview: 25%
Personality test: 25%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at TSA (Transportation Security Administration) in Feb 2022
Interview
Went good called and someone with more experience got the Job but met and interviewed and quickly learned they had someone already and was a 1/2 of asking questions phones customer service questions
Interview questions [1]
Question 1
All typical interview questions computer knowledge teams phones what a typical day looks like what amt of calls taken in day
I interviewed at TSA (Transportation Security Administration)
Interview
Long but basic questions. Asking about experience and examples, working history. There are 2 in personal to take turn and ask. Done thru via chat. They are nice and professional. Not getting result after couple days