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      Talkdesk

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      Related searches: Talkdesk reviews | Talkdesk jobs | Talkdesk salaries | Talkdesk benefits
      Talkdesk interviewsTalkdesk Customer Success Manager interviewsTalkdesk interview
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      Customer Success Manager Interview

      Dec 20, 2020
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Talkdesk (New York, NY) in Dec 2020

      Interview

      Had first interview with recruiter, second interview with hiring manager. The third interview was with their very odd person over CS; she seemed out of it during the whole interview. At the end of the interview I asked if “there were any red flags or gaps that I could fill in to ensure I move forward in the interview process” and she said don’t focus on me, focus on the team... what a strange answer to an easy question. Sounds like the company is a disarray at this point. After three interviews all I get is a standard ’thanks for applying’ email. Would not recommend this company.

      Interview questions [1]

      Question 1

      Why are you interested in TalkDesk?
      Answer question
      4

      Other Customer Success Manager Interview Reviews for Talkdesk

      Customer Success Manager Interview

      Mar 28, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Talkdesk

      Interview

      Interviewer never switched on the camera and was going through every question so fast, it seems like the interview was never meant to happen nor they picked me up for a chat by mistake. Some days after the interview, I've asked for some feedback and was never replied back.

      Interview questions [1]

      Question 1

      Mainly questions about revenue in the last company I've worked for.
      Answer question
      1

      Manager, Customer Success Interview

      Sep 8, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Talkdesk

      Interview

      1:1s - Screen with Recruiter then Hiring Manager, 2 Manager peers and 1 CSM. Delivered a 45 min. presentation with a manager peer and 2 CSMs. Presentation was recorded. Last step was a 1:1 with Sr. Director, Customer Success Whole process took about 3 - 4 weeks.

      Interview questions [1]

      Question 1

      How do you engage and retain a remote team?
      Answer question
      1

      Customer Success Manager Interview

      Jul 26, 2022
      Anonymous Interview Candidate
      Lisbon, Lisbon District
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Talkdesk (Lisbon, Lisbon District) in Mar 2022

      Interview

      Informal but probing for experience to match role. Was video call and made to feel comfortable throughout process by setting the scenario and everyday tasks expected. Was well paced and allowed you to give examples and ask questions.

      Interview questions [1]

      Question 1

      Experience in the field and understanding of the product
      1 Answer
      1

      Talkdesk interviews FAQs

      • Customer Success Manager applicants have rated the interview process at Talkdesk with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 40.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Manager roles take an average of 38 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Talkdesk overall takes an average of 20 days.
      • Common stages of the interview process at Talkdesk as a Customer Success Manager according to 8 Glassdoor interviews include:

        Phone interview:  31%

        Presentation:  25%

        One on one interview:  19%

        Group panel interview:  13%

        Background check:  6%

        Drug test:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(85) ;
        2. Account Executive(42) ;
        3. Sales Development Representative (SDR)(35) ;
        4. Enterprise Account Executive(34) ;
        5. Sales(31) ;
        6. Senior Software Engineer(24) ;
        7. Product Manager(19) ;
        8. Customer Success Manager(15) ;
        9. Engineering Manager(12) ;
        10. SDR(11) ;
        11. Senior Product Manager(11) ;
        12. Manager(10) ;
        13. Marketing(10) ;
        14. Product Designer(10) ;
        15. Sales Development Representative(8) .


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      Jobs at Talkdesk

      51 jobs in United States
      Senior CX Manager
      Las Vegas, NV
      ·
      $78K - $147K /yr
      (Employer provided)
      View job
      Senior Manager, Deal Desk
      Miami, FL
      ·
      $115K - $175K /yr
      (Employer provided)
      View job
      Vice President, Customer Experience (North America)
      Seattle, WA
      ·
      $193K - $290K /yr
      (Glassdoor est.)
      View job
      Senior CX Manager
      San Diego, CA
      ·
      $78K - $147K /yr
      (Employer provided)
      View job
      Senior CX Manager
      Dallas, TX
      ·
      $78K - $147K /yr
      (Employer provided)
      View job
      View all Customer Success Manager Jobs