I know 1st hand and multiple others who went through the process with the same experiences consistently over the years. Top industry talent and nearly over qualified. Talkdesk will ask you all the questions about your current employer (same industry) and keep digging until they finish their free consulting with you. Then they will string you out until an out of the blue email saying they are going another direction. If they ask you to produce any content and deliver to them, mark it CONFIDENTIAL and do not share nor be recorded when you present. If you feel they aren't interviewing you and probing for information, then walk away is my advice.