I applied online. The process took 5 days. I interviewed at Tesco (Glasgow, Scotland) in Aug 2016
Interview
met the compliance manager, was taken to a room and basically went through my CV and explained everything on it from education to hobbies. was then asked 2 questions, tell me about a time you had to follow a rule or policy that you didn't agree with and tell me about a time you could see someone needed help and what did you do? Was then showed around the store and my department and was told i'll here back in less than a week.
Interview questions [1]
Question 1
tell me about a time you had to follow a rule or policy that you didn't agree with
Kind quick and helpful
Asked good questions and everyone was friendly
Open happy interviewer just make sure you prepare with experience listed so you are ready for the interview questions and answer them well
I applied online. I interviewed at Tesco (Thurso, Scotland)
Interview
It was a face to face interview with many behavioural based questions that asked about my experiences, problem solving skills, teamwork, and adaptability, and how I handle challenging situations in working environments.
Interview questions [1]
Question 1
Describe a time you went above and beyond for a customer.
Post online application, I was invited to interview. It turned out to be a group interview so I was invited into a room with other applicants where we were all asked questions and had to answer one by one
Interview questions [1]
Question 1
Tell me about a time you delivered good customer service, what do you do in your free time for fun
Customer Service Assistant applicants have rated the interview process at Tesco with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Assistant roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Tesco overall takes an average of 18 days.
Common stages of the interview process at Tesco as a Customer Service Assistant according to 2 Glassdoor interviews include:
Group panel interview: 50%
One on one interview: 50%
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