I applied online. I interviewed at Tesco (Edinburgh, Scotland) in Aug 2017
Interview
I applied online and was contacted shortly after via phone to arrange an interview, the interview itself was fine, I filled out some forms, was asked questions and then had to pack bags for some customers. I was told that I would be contacted whether I had been successful or not but this was not the case and one month later I have still heard nothing.
Interview questions [1]
Question 1
Explain a situation where you had to deal with a difficult customer
Easy - just wanted to know if I had any customer service experience. Was offered the job in 2 weeks and started the week after.quick process and nice friendly company
It was a very straight forward interview process. Questions related to personal motivation and past relevant customer service experience. Very professional and friendly, even at different levels of the role.
Very quick, couple of chats with manager and wider team. As long as you are keen to deliver excellent Customer service you will do great!!! Come prepared with questions to ask interviewers. Overall great experience
Tesco interviews FAQs
Customer Service applicants have rated the interview process at Tesco with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Tesco as a Customer Service according to 2 Glassdoor interviews include:
One on one interview: 100%
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