I applied in-person. The process took 1 week. I interviewed at Tesco (Halesowen, England) in Jul 2010
Interview
Simple hiring process: Handed in to the store my Tesco application form (now has been replaced by a standard CV requirement) which I had printed from the careers website.
Interview request came back several days later. The interview was simple assessing competencies and a small amount of time was spent trying to understand me as a character. The interview lasted 20 minutes maximum.
Before I was offered the job I was asked to shadow an employee for 20 minutes to gain a very small taste of there day to day work and check I was still interested, once I had confirmed that I was I was asked to start the following week.
Interview questions [1]
Question 1
The competencies required 2 examples in several cases and this threw me but after some mild prompting I came up with the examples.
Really simple, nothing to catch you out. The interviewer walks you through the role and what to expect. Very relaxed atmosphere. They are thinking that its most people's first job and wouldn't expect much other than being a hard worker.
Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.
Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.
Customer Assistant applicants have rated the interview process at Tesco with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 11 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at Tesco overall takes an average of 18 days.
Common stages of the interview process at Tesco as a Customer Assistant according to 22 Glassdoor interviews include:
One on one interview: 37%
Skills test: 14%
Personality test: 11%
Group panel interview: 11%
Background check: 11%
Phone interview: 6%
Other: 3%
IQ intelligence test: 3%
Presentation: 3%
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