I applied online. The process took 1 week. I interviewed at Tesco (Dublin, Dublin) in Apr 2015
Interview
I was called on a Tuesday and had the interview on a Wednesday. The interview was pretty standard, basic competency questions and really relaxed. I was quite annoyed because they didn't call me after the interview at all to let me know if I'd gotten it (obviously I didn't.) It still would've been the professional thing to do, especially since there was only a couple people called for the interview. I was interviewed by two different managers and they were both nice. They were able to have a laugh with me which helped me feel more relaxed.
Interview questions [1]
Question 1
Where do you see yourself in five years, sell yourself in 30 seconds-1 minute, name a time you had to make an important decision, a time when you went above and beyond for a customer, a time when you broke a rule, why should I hire you?
Really simple, nothing to catch you out. The interviewer walks you through the role and what to expect. Very relaxed atmosphere. They are thinking that its most people's first job and wouldn't expect much other than being a hard worker.
Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.
Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.
Customer Assistant applicants have rated the interview process at Tesco with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 11 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at Tesco overall takes an average of 18 days.
Common stages of the interview process at Tesco as a Customer Assistant according to 22 Glassdoor interviews include:
One on one interview: 37%
Skills test: 14%
Personality test: 11%
Group panel interview: 11%
Background check: 11%
Phone interview: 6%
Presentation: 3%
IQ intelligence test: 3%
Other: 3%
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