Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Tesco

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Tesco reviews | Tesco jobs | Tesco salaries | Tesco benefits | Tesco conversations
      Tesco interviewsTesco Customer Service Assistant interviewsTesco interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Assistant Interview

      Sep 19, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Tesco in Jan 2018

      Interview

      Easy just the normal questions. Situation questions and competency. A few written questions too. Just the usual sort of thing. It was in person with one of the managers and he was fairly nice. no group interviews in my experience either which was good. Overall not too bad.

      Interview questions [1]

      Question 1

      Scenario questions. What would u do if…
      1 Answer

      Other Customer Service Assistant Interview Reviews for Tesco

      Ccustomer Service Assistant Interview

      Mar 19, 2026
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Tesco

      Interview

      Kind quick and helpful Asked good questions and everyone was friendly Open happy interviewer just make sure you prepare with experience listed so you are ready for the interview questions and answer them well

      Interview questions [1]

      Question 1

      What is your experience for this role
      Answer question

      Customer Service Assistant Interview

      Nov 9, 2025
      Anonymous employee
      Thurso, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Tesco (Thurso, Scotland)

      Interview

      It was a face to face interview with many behavioural based questions that asked about my experiences, problem solving skills, teamwork, and adaptability, and how I handle challenging situations in working environments.

      Interview questions [1]

      Question 1

      Describe a time you went above and beyond for a customer.
      Answer question

      Customer Service Assistant Interview

      Aug 23, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Post online application, I was invited to interview. It turned out to be a group interview so I was invited into a room with other applicants where we were all asked questions and had to answer one by one

      Interview questions [1]

      Question 1

      Tell me about a time you delivered good customer service, what do you do in your free time for fun
      Answer question

      Tesco interviews FAQs

      • Customer Service Assistant applicants have rated the interview process at Tesco with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Assistant roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Tesco overall takes an average of 18 days.
      • Common stages of the interview process at Tesco as a Customer Service Assistant according to 2 Glassdoor interviews include:

        One on one interview:  50%

        Group panel interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Assistant(7146) ;
        2. Customer Service(1583) ;
        3. Sales Assistant(1353) ;
        4. Cashier(808) ;
        5. Sales Associate(687) ;
        6. Customer Service Representative(658) ;
        7. Personal Shopper(618) ;
        8. Shop Assistant(600) ;
        9. Customer Service Assistant(530) ;
        10. Shift Leader(469) ;
        11. Retail Assistant(463) ;
        12. Manager(378) ;
        13. General Assistant(371) ;
        14. Store Assistant(367) ;
        15. Store Colleague(345) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Tesco

      328 jobs in United States
      Quality Management Systems Advisor
      Welwyn Garden City, England
      View job
      Technical Programme Manager – Live Incident Response
      Welwyn Garden City, England
      ·
      £31K - £69K /yr
      (Glassdoor est.)
      View job
      Associate Optimisation Analyst
      Welwyn Garden City, England
      ·
      £38K - £60K /yr
      (Glassdoor est.)
      View job
      Optimisation Analyst
      Welwyn Garden City, England
      View job
      Tesco Colleague Nights - Bangor Extra
      Bangor, Gwynedd, Wales
      ·
      £13 - £15 /hr
      (Employer provided)
      View job
      View all Customer Service Assistant Jobs