Applied on line then sent a Competency skill role play on line and face to face interview , quick with similar styled questions easy questions don't over think for an answer.
Interview questions [1]
Question 1
What would you do in specific scenarios, your colleague was ill and could not start a shift, you are about to leave and a customer asks for your advice etc
Brilliant very professional and slick from the start. Phone then FaceTime to face , found it very soon after I had been successful. Everyone made me feel at ease. Manager seemed really happy to work there which helped me.
The Tesco interview process usually includes an online application, short phone or video screening, then an in-person interview with customer service questions, availability discussion, teamwork scenarios, and sometimes simple role-based assessments.
Interview questions [1]
Question 1
Tell me about yourself, and why do you want the role?
Interview in back office of store
Fairly informal interview with the branch Director with generic questions
More about motivation and personality
Questions about what you know about Tesco
Dress smart but not too smart
Tesco interviews FAQs
Customer Service Representative applicants have rated the interview process at Tesco with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Tesco overall takes an average of 18 days.
Common stages of the interview process at Tesco as a Customer Service Representative according to 8 Glassdoor interviews include:
One on one interview: 83%
Skills test: 17%
Here are the most commonly searched roles for interview reports -