I applied online. I interviewed at Tesco (Hertford, England) in Jan 2023
Interview
Only took about 15 mins friendly staff and the questions were not difficult with no previous experience needed upon arrival you just have to talk to customer service and sign in then wait for someone to come collect you do do the interview
Interview questions [1]
Question 1
When was the last time you can think of that you delivered great customer service
Quick and easy interview. Asked how to deal with customers and complaints including how to deal with certain situations e.g. shoplifting and refunds. Interviewer was very polite and to the point.
Interview questions [1]
Question 1
Time you have gone above and beyond for a customer
Application for the role was online. The interview process itself was a generic one, where I was asked a few competency and fit questions by a couple people from HR. This lasted around 30 minutes in total.
My interview experience at Tesco was incredibly positive! From the moment I walked through the doors, I felt welcomed and valued. The interviewers were friendly and approachable, immediately putting me at ease. They asked insightful questions about my previous experience and skills, genuinely interested in understanding how I could contribute to their team.
Candidates applying for General Assistant roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Tesco overall takes an average of 18 days.
Common stages of the interview process at Tesco as a General Assistant according to 2 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 50%
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