Positive and easy, panel well prepared and friendly, helped when had difficulty, felt informal and conversational. Questions very hmgeneral and customer service based so nothing to worry about, good luck to anyone applying

I applied for a shop assistant role at Tesco online, filling in my details and availability. After a few days, I was invited to an interview, which took place in-store. The interviewer asked me questions about customer service, teamwork, and how I would handle busy situations or difficult customers. I gave examples from my past experiences to show my communication skills and reliability. The interview felt relaxed and conversational rather than formal. I was also asked about my flexibility with shifts. Overall, the process was straightforward, and I heard back within about a week with the outcome.

First call with employer then an in person interview where they asked you a few questions about previous experience, your key professional qualities and what you can bring to the role.