Is it hard to get hired as a Customer Service Representative at The CCS Companies?

Customer Service Representative applicants have rated the interview process at The CCS Companies with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Service Representative at The CCS Companies?

Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at The CCS Companies overall takes an average of 3 days.

Where can I find The CCS Companies interview experiences by job title?

Customer Service Representative (11) ; Customer Service Agent (7) ; CSA - Customer Service Associate (3) ; Debt Collector (3) ; Manager (3) ; CSA (2) ; Client Service Representative (2) ; Collector (2)

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The CCS Companies Customer Service Representative interview questions

based on 3 ratings - Updated Feb 9, 2021

Very easy interview difficulty

Mixed interview experience

How others got an interview

50%
Applied online
Applied online
50%
Staffing Agency
Staffing Agency

Interview search

3 interviews

Customer Service Representative Interview

Feb 9, 2021

Anonymous Interview Candidate

Declined offer

Negative experience

Easy interview

Application

I interviewed at The CCS Companies

Interview

During the interview process it seemed like a revolving door for people. High turnover, and does not seem like they want to get to know employees. Great if you are looking to get into customer service and have no experience or the beginning of your career

Interview questions [1]

Question 1

What is your availability for your work schedule?

1 Answer

Customer Service Representative Interview

Jun 28, 2017

Anonymous employee

Accepted offer

Neutral experience

Easy interview

Application

I applied online. I interviewed at The CCS Companies (Woburn, MA) in Apr 2014

Interview

I went through a staffing agency. After the initial interview, I had to drive to another city to pee into a cup for their drug test. Super fun and not demeaning at all...Who doesn't love peeing into cups to get a crappy 10/hr job that requires almost no skill?

Interview questions [1]

Question 1

Do you want this job?

1 Answer

Customer Service Representative Interview

Aug 5, 2013

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied through a staffing agency. The process took 5 days. I interviewed at The CCS Companies (Portsmouth, NH) in Aug 2009

Interview

Application submitted via employment agency. Interviewed and later was offered position.

Interview questions [1]

Question 1

Nothing difficult or unexpected.

Answer question

Jobs at The CCS Companies

Quality Monitoring Representative

Quality Monitoring Representative (Call Center)

Customer Service Agent - Portsmouth 2026

Customer Service Agent - Salem 2026

The CCS Companies interviews FAQs

The CCS Companies interviews The CCS Companies Customer Service Representative interviews

The CCS Companies

The CCS Companies Customer Service Representative interview questions

Very easy interview difficulty

Mixed interview experience

How others got an interview

Interview search

Customer Service Representative Interview

Customer Service Representative Interview

Customer Service Representative Interview

Jobs at The CCS Companies

The CCS Companies interviews FAQs

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