Experience Guide applicants have rated the interview process at The NOW with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 79.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Experience Guide roles take an average of 6 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at The NOW overall takes an average of 7 days.
Common stages of the interview process at The NOW as a Experience Guide according to 7 Glassdoor interviews include:
One on one interview: 40%
Background check: 27%
Skills test: 13%
Personality test: 7%
Phone interview: 7%
Drug test: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at The NOW (Orlando, FL) in Oct 2025
Interview
The interview was easy to average (I have done a lot of interviews). They asked about my past work experience and why I was applying to their location. They asked why I wanted the Experience Guide job and I was honest and told them that I have had jobs like this in the past and felt happy at my past work environments like this.
Quick interview. 1 over the phone and one in person. Felt more like a conversation than an actual formal interview! Then toured the now massage business. It seems like a really nice space and environment!
Started with a phone interview, then within the next couple of days an in-person interview and a short (3-ish hour shift) shadow session to let me see what a day would be like. After the manager recommended it, I was scheduled to do a brief skype interview with one of the owners. The whole process took just about a week.
Interview questions [1]
Question 1
Questions mostly regarded how I worked with a team (looking for collaborative team players) and how I defined good and bad customer service (looking for awareness of each).