Does The NOW pay their employees well?

According to anonymously submitted Glassdoor reviews, The NOW employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at The NOW. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at The NOW?

30% of The NOW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The NOW 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at The NOW?

Licensed Massage Therapist (63) , Experience Guide (33) , Massage Therapist (26) , Front Desk Receptionist (12) , Certified Massage Therapist (6) , General Manager (6) , Anonymous Employee- Former Employee (3) , Anonymous (3) , Front Desk (3) , LMT/Esthetician (3) , Lead Massage Therapist (3) , Anonymous Employee (2) , Experienced Guide (2) , Lead LMT (2)

What are the pros of working at The NOW according to real employee reviews?

"Great coworkers and nice ambiance" ((in 11 reviews)); "Free lunches and free massages" ((in 6 reviews)); "I would say the now is really dedicated training, new employees." ((in 4 reviews)); "I enjoy the caring leadership, and genuinely driven team of talented, creative people from a variety of backgrounds." ((in 4 reviews)); "like culture, staff is excellent at initiative and communicating with each other" ((in 4 reviews))

What are the cons of working at The NOW according to real employee reviews?

"(3 Different General managers within less than 6 months, wonder why) Pay is below average." ((in 9 reviews)); "low pay and strict sales" ((in 9 reviews)); "The communication was also poor, as the leadership didn't clearly explain all expectations." ((in 5 reviews)); "No complaints here, I thought parking would be an issue but Jasmine Mitchell helps with that as well providing discounted parking rates near the location." ((in 4 reviews)); "No work life balance." ((in 4 reviews))

What are the top reviewed The NOW locations?

Los Angeles , Chicago , Dallas , Denver , Silver Lake , West Hollywood , Portland , Naperville , Raleigh , Studio City , Henderson , Montclair , Beverly Hills , Ashburn , Scottsdale , Frisco , Franklin , El Segundo , Santa Monica , Fulton , Fort Lauderdale , Buckhead , Atlanta , Hollywood , Greenwood Village , Phoenix , Austin , Irving , McKinney , Southlake

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The NOW

The NOW reviews

2.7

30% would recommend to a friend

(207 total reviews)

Jeff Platt

38% approve of CEO

27% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Culture & values

2.7

Work/Life balance

2.6

Senior management

2.6

Compensation and benefits

2.4

Career opportunities

The NOW has an employee rating of 2.7 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The NOW employee rating is 22% below average for employers within the Personal Consumer Services industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

207 reviews

2.0

Jul 11, 2026

So exhausted it makes you feel miserable!!

Experience guide

Recommend

CEO approval

Business Outlook

Pros

The facility is aesthetically appealing. It makes any new employee feel excited to come to work. Everything looks and smell good until you have been there long enough to see how unpleasant the culture really is.

Cons

• Self care feels impossible despite what the company claims. • Employees are constantly overworked, underpaid, and unappreciated. • Work feels more like a sacrifice than a career. • You have to walk on eggshells around management and avoid workplace drama. • The daily demands are physically draining and mentally exhausting. • The time and effort you put in never feel worth the treatment, pay, or discounts.

5.0

Jun 29, 2026

Great management and flexible scheduling, but last-minute bookings can be tricky

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling Great management Team building Aesthetic environment Easy enhancements Friendly clientele, mostly regulars Typically full bookings year round

Cons

Last minute bookings (10 minute notice) Late cancellation exceptions

1.0

Jun 22, 2026

Avoid even if you're desperate

Experience guide

Recommend

CEO approval

Business Outlook

Pros

chill coworkers, free snacks, membership sells itself

Cons

management, pay, no career advancement

Viewing 1 - 3 of 207 Reviews

Jobs at The NOW

Part Time Retail + Gifting Coordinator

Social Media Manager + Content Creator

Experience Guide (Front Desk Associate) - Santa Monica

The NOW reviews FAQs

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The NOW

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Reviews by job title

So exhausted it makes you feel miserable!!

Great management and flexible scheduling, but last-minute bookings can be tricky

Avoid even if you're desperate

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The NOW reviews FAQs

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