This will be fairly long but should cover the whole process for an accounting intern, for other internships things will probably be a little different. The process was pretty simple. It started with e-mailng your resume to the college recruiter. They will then send an e-mail with the link to the virtual interview and you'll have about a week to complete it. With an accounting internship there is no need for a cover letter video. After the video interview they invite you to the on-campus interviews. It is a full day of around 30 minute interviews, lunch with the other interviewees and interviewers, and lastly the hour long culture interview. The interviews aren't difficult but they will want to see your personality. My advice is to be friendly with not just the interviewers but also the other people who want the internship. Talk with them during lunch and try to make a good impression. Most questions on the video interview are pretty out there as most people expect of Zappos, but the in person interviews were a lot more simple and revolved around the contents of your resume, values, personality, and your knowledge of accounting. They will ask accounting questions but they are pretty basic. For the culture interview, the questions are again pretty standard, there will be a lot of time for you to ask questions. Make them personal and fun also find something interesting about yourself that will make you stand out so you can mention it. If you have any accounting questions do not ask the recruiter since they are not very familiar with the accounting department. Instead ask the more general questions. The biggest advice I have is to be yourself. You don't have to be super quirky. Just be yourself and you'll probably stand out more than the people who are trying to fit Zappos' "culture". If they like you they will send you an e-mail with an offer. Then you will receive a background check e-mail to complete . Once that is passed they will send you an official offer which you will sing online and then you will receive all of the information needed for your first day.