Customer Success Manager applicants have rated the interview process at Thrive Global with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 27.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Thrive Global overall takes an average of 27 days.
Common stages of the interview process at Thrive Global as a Customer Success Manager according to 2 Glassdoor interviews include:
Background check: 33%
Phone interview: 33%
One on one interview: 33%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 3 weeks. I interviewed at Thrive Global (Boston, MA) in Mar 2022
Interview
There were several interviews with different people within the organization (Recruitment, CCO, VP of CS, Director of CS, & more.) Most questions related to the role were standard. It seemed like most conversations were to get to know me and establish if it would be a good fit culturally. The entire process took about 3 weeks and most interviews were 20-30 minutes.
Interview questions [1]
Question 1
Tell me about your current role
Why do you want to leave your current employer
Why do you want to join Thrive
Tell me about a time you faced a challenge/conflict
Several questions related to what I did in my current role
I applied and received a request for an interview the next day. The first interview was with one HR representative. The second interview was with a department manager. Third round with the team in virtual onsite.