Customer Service Representative applicants have rated the interview process at Tillys with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 71.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Tillys overall takes an average of 10 days.
Common stages of the interview process at Tillys as a Customer Service Representative according to 3 Glassdoor interviews include:
Group panel interview: 33%
IQ intelligence test: 17%
Skills test: 17%
Drug test: 17%
One on one interview: 17%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Tillys (Oro Valley, AZ) in Oct 2013
Interview
It was pretty easy. I went into the store and they told me to apply online. Called in a day or two later for a group interview. They asked basic questions just to see who would stand out. I think a lot of it is physical appearance and personality (who fits the image for Tillys and who can be outgoing). I got called back the next day for a 1:1. They asked basic questions then had me pick clothes to match outfits and had me try and sell to them the outfit (describe why you should buy the outfit) to see if I would be beneficial to their team. Overall it's easy. I had no experience and was 16 years old with no prior interview experience.
I applied online. The process took 2 weeks. I interviewed at Tillys (Temecula, CA) in Nov 2017
Interview
Got together in a group and the hiring manager asked us questions. Based more on your personality. There were about eight of us and only two got hired. Not me though.
Applied online and got an interview the same week. On the day of the interview, they called me a few hours later and offered me the job. The e-mail mentioned a group interview but since I was one of the first people to show up, I met with everyone in the office and it was very one-on-one. They gave me a typing test to check my WPM and accuracy.