I applied through other source. The process took 3 weeks. I interviewed at Townsquare Interactive (Charlotte, NC)
Interview
Over about 3 weeks I had a phone interview and two in person interviews. The phone interview was pretty basic, lasted about 30-40 minutes and just talked about my experiences on my resume.
Next interview was in person with two people from the section I would be working for and they asked more in-depth questions about my experiences. Overall I was there for about 1.5-2 hours.
Third interview was with one person and they asked me the hardest questions out of the whole process but nothing extreme. Lasted about 40 minutes.
All the people interviewing me were very pleasant to talk to and I heard back within a week.
Interview questions [1]
Question 1
Tell me about a time that you didn't meet deadline or didn't turn something in as you were supposed to
I applied online. The process took 1 week. I interviewed at Townsquare Interactive (Charlotte, NC) in Jan 2020
Interview
Phone call interview with hiring manager, then moved on to an in-person interview, then followed up by a phone call with offer a few days afterwards. It was a pretty standard process and very efficient and effective
It’s a three step process. The first one is a phone call over the phone. Very general. The next one is about an hour and a half long. They get to COS managers to discuss your experience and to understand the job a bit more. The second interview is the direct manager for the whole team. Basically reiterates the same exact interview questions with info on salary and a bit more in depth than the first one, not by much.
It is EXTREMELY catered to college grads. The interview questions focused a lot on my college accomplishments, classes, and experiences even though I graduated 4 years ago. It was very very basic and a super entry level and too easy. They are wanting more people that have digital/ marketing experience, and less of a client success experience from my understanding.
If you are looking for growth, there is potential here, however they made it clear you can grow fast, or never grow out of your position, even if you are qualified for upper management.
Salary and benefits can increase based on whatever tier you have. Tiers are based on how fast you can open accounts given to you.
Client Onboarding Specialist applicants have rated the interview process at Townsquare Interactive with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Onboarding Specialist roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Townsquare Interactive overall takes an average of 13 days.
Common stages of the interview process at Townsquare Interactive as a Client Onboarding Specialist according to 3 Glassdoor interviews include:
Phone interview: 43%
One on one interview: 43%
Group panel interview: 14%
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