I came in person to the San Antonio location when they had announced on an online job board that they were hiring. I went in right around noon. I had to fill out a couple paper applications. Then, I did some assessments on the computer. They were not as easy as some I had taken before, but if you paid attention in school, you should be fine. Some simple math, personality, and customer service questions. I was applying for a campaign that involved light up-selling so I had to take a sales test, as well. It was pretty simple. The man taking an assessment next to me did not pass, but was given the opportunity to retest. After I took my assessments, I was told that I passed and then I waited for my interview. Very relaxed interview, the interviewer was very friendly and nice. I got an offer. Then after accepting the offer, I submitted my background check on the computers, and was done! Seems like a relaxed, yet professional place to work. I am very excited to start.