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      Transcom WorldWide

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      Inbound Customer Service Agent Interview

      Jul 15, 2018
      Anonymous employee
      Bloomington, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Transcom WorldWide (Bloomington, IL)

      Interview

      Interview was pleasant, professional and straight to the point. It's done over the phone given the position is from home. Just be on time and pleasant and you should have no worries.

      Interview questions [1]

      Question 1

      I was asked about my experience in the field and they did a systems check to confirm equipment.
      1 Answer

      Transcom WorldWide interviews FAQs

      • Inbound Customer Service Agent applicants have rated the interview process at Transcom WorldWide with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Inbound Customer Service Agent roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Transcom WorldWide overall takes an average of 8 days.
      • Common stages of the interview process at Transcom WorldWide as a Inbound Customer Service Agent according to 1 Glassdoor interviews include:

        Drug test:  25%

        One on one interview:  25%

        Group panel interview:  25%

        Phone interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(391) ;
        2. Customer Service Representative (CSR)(184) ;
        3. Technical Support Representative(83) ;
        4. Technical Support(63) ;
        5. Team Leader(57) ;
        6. Technical Support Advisor(45) ;
        7. Customer Service Agent(44) ;
        8. Tech Support(28) ;
        9. Technical Support Specialist(27) ;
        10. Tech Support Representative(23) ;
        11. IOS Technical Support Advisor(20) ;
        12. Call Center Agent(19) ;
        13. Customer Service(18) ;
        14. Customer Support Representative(16) ;
        15. Customer Service (CSR)(14) .


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    • Jobs at Transcom WorldWide

      3 jobs in United States
      Technical and Customer Experience Advisor - Work From Home - US
      Remote
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Technical Support - AI Chat and Email - Onsite Greenville, SC
      Greenville, SC
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Technical Support Specialist
      Remote
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      View all Inbound Customer Service Agent Jobs