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      Transcom WorldWide

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      Related searches: Transcom WorldWide reviews | Transcom WorldWide jobs | Transcom WorldWide salaries | Transcom WorldWide benefits
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      Customer Care Representative Interview

      Oct 10, 2018
      Anonymous employee
      Pasig, Rizal
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at Transcom WorldWide (Pasig, Rizal) in Sep 2018

      Interview

      It was a one day process in actual. I arrived in their Recruitment Hub in Pasig, just opposite Tiendesitas in C5, around 11AM and immediately answered a written form for my profile. After submitting with my resume I was called for the online profiling which was basically encoding what’s in my written form and resume. I had to wait for my Initial Interview with the HR and that interview took around 15 minutes. All basic questions about what I printed in my resume. I passed and waited again for the SVAR (their version of versant), which had 6 parts mainly for reading, speaking, comprehension, grammar and spontaneous speech. It was my first time trying such and luckily passed. The passing rate was 59%. Immediately after my result was advised, the HR told me to go for medical. Yes, medical without further ado. I was surprised but still went to Clinica Manila in Hypermarket. Around 4PM, I finished my medical and returned for my final interview. It sucked to wait since the final ops interview turned to be until 9PM; good thing, they offered free meal worth 50.00 from their pantry in the 4th floor and also unlimited free coffee inside the hub. My final interview was taken at 10PM, though, and I was the very first in line. I lit candles for those after me since they probably finished by midnight to dawn. By the following day, I returned for the job offer.

      Interview questions [3]

      Question 1

      Initial Interview: Why should we choose you among all other applicants?
      1 Answer

      Question 2

      Final Ops Interview: Walk me through your resume.
      1 Answer

      Question 3

      Final Ops Interview: Rate how ready you are for the job, 10 is the highest and 1 is the lowest.
      1 Answer

      Other Customer Care Representative Interview Reviews for Transcom WorldWide

      Customer Care Representative Interview

      Jan 31, 2019
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Transcom WorldWide

      Interview

      It was very easy. The person who interviewed me took little time to explain details of the position. Could not answer basic questions regarding job benefits. Over all it was a bad experience.

      Interview questions [1]

      Question 1

      Are you able to sit for long periods of time and take back to back phone calls?
      1 Answer
      2

      Customer Care Representative Interview

      Jan 26, 2018
      Anonymous employee
      Pasig City
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Transcom WorldWide (Pasig City) in Sep 2017

      Interview

      I had the best interview, compare to the other BPO company I previously tried. In the other previous company, I was asked to choose between my Church and work (if, for example, there would be a sudden Sunday shift). In Transcom, the interviewer asked for my Sunday schedule so that they could adjust work shifts for me.

      Interview questions [1]

      Question 1

      One questions is they would give you a map with labels on each building, and will ask you to provide instructions on how to go from one point to the other
      1 Answer

      Transcom WorldWide interviews FAQs

      • Customer Care Representative applicants have rated the interview process at Transcom WorldWide with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Care Representative roles take an average of 1 day to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Transcom WorldWide overall takes an average of 8 days.
      • Common stages of the interview process at Transcom WorldWide as a Customer Care Representative according to 3 Glassdoor interviews include:

        One on one interview:  27%

        Drug test:  18%

        Phone interview:  18%

        Personality test:  9%

        Presentation:  9%

        Skills test:  9%

        IQ intelligence test:  9%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(391) ;
        2. Customer Service Representative (CSR)(184) ;
        3. Technical Support Representative(83) ;
        4. Technical Support(63) ;
        5. Team Leader(57) ;
        6. Technical Support Advisor(45) ;
        7. Customer Service Agent(44) ;
        8. Tech Support(28) ;
        9. Technical Support Specialist(27) ;
        10. Tech Support Representative(23) ;
        11. IOS Technical Support Advisor(20) ;
        12. Call Center Agent(19) ;
        13. Customer Service(18) ;
        14. Customer Support Representative(16) ;
        15. Customer Service (CSR)(14) .


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      Jobs at Transcom WorldWide

      3 jobs in United States
      Technical Support Specialist
      Remote
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Technical and Customer Experience Advisor - Work From Home - US
      Remote
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Technical Support - AI Chat and Email - Onsite Greenville, SC
      Greenville, SC
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      View all Customer Care Representative Jobs