Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Transcom WorldWide

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Transcom WorldWide reviews | Transcom WorldWide jobs | Transcom WorldWide salaries | Transcom WorldWide benefits
      Transcom WorldWide interviewsTranscom WorldWide Support Advisor interviewsTranscom WorldWide interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Support Advisor Interview

      Jan 13, 2021
      Anonymous employee
      Kingsport, TN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Transcom WorldWide (Kingsport, TN) in Dec 2020

      Interview

      There was an online interview where you read phrases to a bot, and also extensive grammar test to ensure that you have good communication skills. Then there was a "group" interview where 5 of us answered questions round-robin style, and then a fast one-on-one interview where they went over work history.

      Interview questions [1]

      Question 1

      "Have you done this job before?"
      1 Answer

      Transcom WorldWide interviews FAQs

      • Support Advisor applicants have rated the interview process at Transcom WorldWide with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Transcom WorldWide as a Support Advisor according to 1 Glassdoor interviews include:

        Drug test:  33%

        Presentation:  33%

        Group panel interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(391) ;
        2. Customer Service Representative (CSR)(184) ;
        3. Technical Support Representative(83) ;
        4. Technical Support(63) ;
        5. Team Leader(57) ;
        6. Technical Support Advisor(45) ;
        7. Customer Service Agent(44) ;
        8. Tech Support(28) ;
        9. Technical Support Specialist(27) ;
        10. Tech Support Representative(23) ;
        11. IOS Technical Support Advisor(20) ;
        12. Call Center Agent(19) ;
        13. Customer Service(18) ;
        14. Customer Support Representative(16) ;
        15. Customer Service (CSR)(14) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Transcom WorldWide

      2 jobs in United States
      Technical and Customer Experience Advisor - Work From Home - US
      Remote
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Technical Support - AI Chat and Email - Onsite Greenville, SC
      Greenville, SC
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      View all Support Advisor Jobs