Customer Support Representative applicants have rated the interview process at Transcom WorldWide with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Transcom WorldWide as a Customer Support Representative according to 2 Glassdoor interviews include:
Drug test: 14%
One on one interview: 14%
Presentation: 14%
Group panel interview: 14%
Phone interview: 14%
IQ intelligence test: 14%
Other: 14%
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The interview was quite interesting, the staff was very friendly and it did not feel as stressful as other interviews, the questions were not boring I likes it overall. The task of aimulating a call was good too.
Interview questions [1]
Question 1
Would you be able to sell our product to people that you feel empathy?
I applied online. I interviewed at Transcom WorldWide (Port Barre, LA) in Dec 2016
Interview
It required a test of customer service skills and equipment needed to complete assignments. Had to acquire a land line phone for the position as well as hard wired internet.
Interview questions [1]
Question 1
To prove your phone etiquette, communication skills and customer service experience.