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      Transcom WorldWide

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      Customer Service Representative Mobile Devices & Services (Remote) Interview

      Mar 14, 2022
      Anonymous Interview Candidate
      Atlanta, GA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Transcom WorldWide (Atlanta, GA) in Mar 2022

      Interview

      Million Assessments (grammar, recorded interview questions, typing tests, tech skills, etc ) and group interview using Adobe Connect with one interviewer and two candidates. The guy "competing" with me stated in the interview that at times, you have to lie to the customer and he was offered a job. After the interviewer LIED and said thqt this guy had been removed from the meeting (I could still see him there) and that she wanted to ask me additional questions, I knew she was about to do what other interviewers interviewers stated that they went through. I openly congratulated the liar interviewee and disconnected the meeting. Transcom is trash and so are their TA reps. RUN! They have ZERO integrity.

      Interview questions [1]

      Question 1

      Tell me about a time when... Two most important things about a new job
      1 Answer
      avatar
      Transcom WorldWide response
      4y
      Thank you for your feedback. We would love you to reach out to us at wah@transcom.com with more details about your interview experience, so we can further review and assess our interview process.

      Transcom WorldWide interviews FAQs

      • Candidates applying for Customer Service Representative Mobile Devices & Services (Remote) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Transcom WorldWide overall takes an average of 8 days.
      • Common stages of the interview process at Transcom WorldWide as a Customer Service Representative Mobile Devices & Services (Remote) according to 1 Glassdoor interviews include:

        Skills test:  25%

        Phone interview:  25%

        Personality test:  25%

        Group panel interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(391) ;
        2. Customer Service Representative (CSR)(184) ;
        3. Technical Support Representative(83) ;
        4. Technical Support(63) ;
        5. Team Leader(57) ;
        6. Technical Support Advisor(45) ;
        7. Customer Service Agent(44) ;
        8. Tech Support(28) ;
        9. Technical Support Specialist(27) ;
        10. Tech Support Representative(23) ;
        11. IOS Technical Support Advisor(20) ;
        12. Call Center Agent(19) ;
        13. Customer Service(18) ;
        14. Customer Support Representative(16) ;
        15. Customer Service (CSR)(14) .


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      Jobs at Transcom WorldWide

      3 jobs in United States
      Technical and Customer Experience Advisor - Work From Home - US
      Remote
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Technical Support Specialist
      Remote
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Technical Support - AI Chat and Email - Onsite Greenville, SC
      Greenville, SC
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      View all Customer Service Representative Mobile Devices & Services (Remote) Jobs