I applied online. I interviewed at Transcom WorldWide (Riga) in Dec 2022
Interview
Poor HR processes. And the interviewers not professionals . I was discouraged in the interview to apply for a job . Inflexible approach like a typical Swedish company. Won't recommend this company.
Interview questions [1]
Question 1
Q. Why I am applying for this entry level position?
The online interview, simple process, I get all information about job and salary. Recruter discribe my duties. I was happy about this process interview because was fast and comfortable, very easy.
I applied online. The process took 1 day. I interviewed at Transcom WorldWide (Porto, Oporto) in Feb 2024
Interview
It is easy to follow the interview steps. The customer service job interview consisted of five sections. Language test, computer skills test, behavioural test, job skills test, and group activity test.
Interview questions [1]
Question 1
How do you feel after a day filled with loads of work?
HR is quite nice and responsive. The interview is quite calm and comfortable, you can always ask for information again or clarify if you don’t understand something. In general, communication in the company is built at a fairly good level.
Interview questions [1]
Question 1
The main questions are previous experience. Language knowledge. Multitasking check. Weaknesses and strengths. And also the level of communication.
Customer Service applicants have rated the interview process at Transcom WorldWide with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 1 day to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Transcom WorldWide overall takes an average of 8 days.
Common stages of the interview process at Transcom WorldWide as a Customer Service according to 5 Glassdoor interviews include:
Phone interview: 27%
Skills test: 18%
Other: 18%
Personality test: 18%
Presentation: 9%
Background check: 9%
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